Five-Star Safari Lodge Operations Leader

HospitalityandOutdoor; Durban; Presencial; ZAR 355.000 - 426.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Housing

Meals

Uniform

Descripción de la vacante

HospitalityandOutdoor seeks an experienced Operations Manager to oversee daily lodge operations across departments, ensuring exceptional guest experiences and strict adherence to five-star standards. The role requires strong leadership, budgeting acumen and a hands-on approach to drive efficiency and guest satisfaction.

Ideal candidates bring 3+ years in senior hospitality management, with proven staff development, project delivery and knowledge of H&S regulations.

Formación

• Minimum 3 years’ experience in a senior operational or management role within the hospitality industry.
• Experience overseeing multiple departments (Essential).
• Proven leadership and staff management experience.
• Strong knowledge of budgeting and cost control.
• Experience implementing and maintaining five-star service standards.
• Proven ability to manage projects and drive operational improvements.
• Knowledge of Health and Safety regulations, inspections and risk assessments.
• Excellent English communication (spoken and written).
• Valid driver’s license.

Responsabilidades

• Oversee and drive operational excellence across multiple departments.
• Ensure exceptional guest experiences and maintain five-star service standards.
• Support departmental heads and manage budgeting, planning and cost control.

Conocimientos

Staff management

Leadership

Budgeting

Cost control

Service standards

Project management

Health and Safety

MS Office

Sage X3

HMS Infor

English communication

Driver's license

Cross-functional collaboration

Multi-department oversight

Educación

Hospitality Management qualification

Herramientas

Microsoft Office

Sage X3

HMS Infor

Descripción del empleo

HospitalityandOutdoor seeks an experienced Operations Manager to oversee daily lodge operations across departments, ensuring exceptional guest experiences and strict adherence to five-star standards. The role requires strong leadership, budgeting acumen and a hands-on approach to drive efficiency and guest satisfaction.

Ideal candidates bring 3+ years in senior hospitality management, with proven staff development, project delivery and knowledge of H&S regulations.