Fitness Club Operations Lead

Placements24; Rustenburg; On-site; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Competitive salary with performanceBon

Complimentary gym membership

Career advancement opportunities

Comprehensive health benefits

Job summary

Placements24 in Rustenburg is seeking a results-driven Fitness Club Operations Lead to oversee daily club operations and drive exceptional member experiences. You will manage a team of fitness professionals and support staff, ensuring operational efficiency and high-quality service levels in a hands-on, in-person setting.

The role focuses on driving membership sales, retention, and a welcoming, safe facility.

Qualifications

• Proven leadership in fitness/health-and-wellness operations.
• Strong understanding of sales, customer service, and membership retention.
• Experience managing budgets, inventory, and vendor relationships.

Responsibilities

• Oversee daily club operations including front desk, membership sales, and facility maintenance.
• Lead, train, and motivate a team of fitness staff and support personnel to meet targets.
• Develop strategies to increase membership retention and attract new members.
• Ensure compliance with health, safety, and regulatory standards across the club.

Skills

Leadership

Sales

Customer Service

Budgeting

Health & Safety

Staff Training

Job description

About the Role

Our client is looking for a results-driven Fitness Club Operations Lead to oversee the daily operations of their facility in Rustenburg . This role requires a hands-on approach to ensure the highest standards of member experience, operational efficiency, and staff performance. You will manage a team of fitness professionals and support staff, drive membership sales, and maintain a welcoming and safe environment. The ideal candidate is passionate about fitness, possesses strong leadership qualities, and excels in a dynamic, in-person operational setting.

Key Responsibilities

• Oversee all aspects of daily club operations, including front desk, membership sales, and facility maintenance.
• Lead, train, and motivate a team of fitness instructors, sales representatives, and support staff to achieve performance targets.
• Develop and implement strategies to increase membership retention and drive new member acquisition.
• Ensure compliance with all health, safety, and operational regulations, maintaining a pristine and secure facility.
• Manage club budgets, inventory, and vendor relationships effectively.

Requirements

• Proven experience in fitness club management or a similar leadership role in the health and wellness industry.
• Strong understanding of fitness operations, sales, and customer service principles.
• Demonstrated leadership and team management skills with the ability to inspire and motivate staff.
• Excellent organizational and problem-solving abilities.
• Passion for health, fitness, and delivering exceptional member experiences.

Benefits

• Competitive annual salary with potential for performance bonuses.
• Complimentary gym membership and access to fitness facilities.
• Opportunities for career advancement within the fitness industry.
• Comprehensive health benefits package.
• Dynamic and health-focused work environment.