Fitness Centre Manager

Placements24; Durban; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Bonuses tied to membership growth

Access to fitness facilities

Professional development

Health and wellness benefits

Job summary

Placements24 seeks an experienced Fitness Centre Manager to oversee operations in a premier Durban facility. You will manage staff, drive membership sales, and uphold exceptional customer service and facility standards.

Lead a team of instructors and front-desk staff, develop programs, ensure safety, and deliver outstanding member experiences. The role emphasizes leadership, sales, and program excellence in a dynamic health environment.

Qualifications

• Proven experience in fitness centre management or a senior role in the fitness industry.
• Strong understanding of fitness operations, programming, and sales strategies.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Lead and manage a team of fitness instructors, trainers, and front-desk staff, providing ongoing training and performance management.
• Develop and implement strategies to achieve membership targets and maximize revenue streams through programs and services.
• Ensure the facility is clean, safe, and well-maintained, adhering to all health and safety regulations.
• Create and manage diverse fitness programs and class schedules to meet member needs and preferences.
• Handle member inquiries, feedback, and complaints efficiently and professionally, fostering a positive member experience.

Skills

Leadership

Sales strategy

Team management

Customer service

Communication

Education

Fitness certifications

Job description

About the Role

Our client is seeking an experienced and energetic Fitness Centre Manager to oversee the operations of a premier fitness facility in Durban . You will be responsible for managing staff, driving membership sales, ensuring exceptional customer service, and maintaining the highest standards of facility upkeep and programming. This leadership role is critical to fostering a positive and motivating environment for members and staff alike, ensuring the fitness centre remains a leading destination for health and wellness in the region. Your leadership will directly impact member satisfaction and the facility's overall success.

Key Responsibilities

• Lead and manage a team of fitness instructors, trainers, and front-desk staff, providing ongoing training and performance management.
• Develop and implement strategies to achieve membership targets and maximize revenue streams through programs and services.
• Ensure the facility is clean, safe, and well-maintained, adhering to all health and safety regulations.
• Create and manage diverse fitness programs and class schedules to meet member needs and preferences.
• Handle member inquiries, feedback, and complaints efficiently and professionally, fostering a positive member experience.

Requirements

• Proven experience in fitness centre management or a senior role within the fitness industry.
• Strong understanding of fitness operations, programming, and sales strategies.
• Excellent leadership, communication, and interpersonal skills.
• Relevant certifications in fitness training or health and wellness management are highly desirable.
• Ability to motivate teams and drive results in a competitive market.

Benefits

• Competitive salary commensurate with experience.
• Performance-based bonuses tied to membership growth and retention.
• Access to state-of-the-art fitness facilities and equipment.
• Opportunities for continuing education and professional development in the fitness sector.
• A dynamic and health-focused work environment in a beautiful coastal city.