FinCrime Risk Manager (Fraud)

Revolut Ltd; South Africa; Hybrid; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Financial benefits

Work from anywhere

Revolut Metal subscription

Job summary

Revolut Ltd is seeking an experienced Financial Crime Risk Manager to lead fraud risk management for South Africa, reducing losses while maintaining a positive customer experience.

You will partner with Product and Operations to assess risks for new features, drive remediation plans, and scale controls across a growing fintech. The role emphasizes balance between compliance, efficiency, and customer trust.

Qualifications

• 7+ years in fraud risk or advisory in the first line of defence.
• Deep knowledge of fraud typologies, controls, and regulations.
• Experience across retail and business financial services.
• Proven track record delivering risk assessments and remediation.
• Familiarity with fraud detection technologies and analytics.

Responsibilities

• Serve as the first-line fraud expert, supporting risk assessments and product launches.
• Advise on fraud risks for new features and expansion operations.
• Lead fraud risk reviews, gap analysis, and remediation plans.
• Translate complex risk scenarios into scalable, tech-driven solutions.
• Collaborate cross-functionally to execute high-impact fraud initiatives.
• Oversee outsourced and insourced fraud controls and testing.
• Improve customer experience by remediating detriment from fraud controls.
• Develop and optimize fraud prevention strategies balancing UX and loss mitigation.

Skills

Fraud risk expertise

Regulatory frameworks

Retail & business banking

Fraud risk assessments

Analytics / rule-writing

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 15,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Financial Crime Risk Manager to manage fraud risk in South Africa. You’ll be reducing fraud losses while maintaining a positive customer experience.

What you'll be doing

• Serving as Revolut’s first-line fraud expert, supporting risk assessments, control design, and product launches
• Advising Product and Operations on fraud risks for new features and expansion operations
• Driving fraud risk reviews, control gap analysis, and remediation plans
• Translating complex fraud risk scenarios into scalable, tech-driven solutions
• Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses
• Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing
• Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling
• Developing and optimising fraud prevention strategies that balance customer experience with loss mitigation

What you'll need

• 7+ years of experience in fraud risk or advisory, supporting the first line of defence
• Expertise in fraud typologies, controls, and regulatory frameworks
• Experience across retail and business financial services
• A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
• Familiarity with fraud detection technologies, rule writing, or analytics

Nice to have

• Experience with AML, sanctions, or broader financial crime
• Exposure to crypto or investment products

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Get what you need to succeed

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year-round so you can get to know your team