FINANCIAL CRIME TEAM LEAD

Merchants SA Pty Ltd; Cape Town; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Merchants SA Pty Ltd seeks a hands-on leader for KYC, transaction monitoring, sanctions screening and fraud operations. You will lead practitioners and also manage workflow, quality and stakeholder reporting from a Cape Town base.

Experience in financial-crime leadership, governance frameworks and risk-based decision support is essential. A strong English capability and readiness to operate from Cape Town are required.

Qualifications

• Experience leading financial-crime operations teams.
• Ability to manage governance, KPI/SLA frameworks, and risk decisions.
• Strong stakeholder reporting and communication skills.
• Proven experience in KYC/CDD, monitoring and sanctions.
• Cape Town-based or able to operate from Cape Town.

Responsibilities

• Lead and manage financial-crime operations for the team.
• Mentor and coach team members; drive quality and performance.
• Collaborate with governance bodies and report on KPIs/SLAs.
• Support rapid scale-ups, launches or migrations where applicable.

Skills

KYC/CDD

Transaction Monitoring

Fraud

Leadership

Governance

Stakeholder Mgmt

Sanctions

English Fluency

Job description

This is a hands-on leadership role covering KYC, transaction monitoring, sanctions screening and fraud operations. We need someone who understands the work at practitioner level but can also lead people, manage workflow, protect quality and communicate...

What we are looking for

• Strong financial-crime operations experience within banking, fintech, payments or another regulated financial-services environment.

• Previous team-leadership or operational-leadership experience.

• Practical knowledge across multiple financial-crime disciplines such as KYC/CDD, transaction monitoring, sanctions and fraud.

• Experience handling complex escalations and supporting risk-based decisions.

• Strong people leadership, coaching and performance-management capability.

• Experience working within formal governance, quality and KPI/SLA frameworks.

• Strong stakeholder-management and reporting capability.

• UK or international financial-services experience is highly advantageous.

• Strong South African financial-services leadership experience will also be considered.

• Excellent written and spoken English.

• Cape Town based or able to work from a Cape Town operation.

Experience supporting a new operation, migration, launch or rapid scale-up would be a strong advantage.

Appointment will be subject to applicable pre-employment, background and financial-integrity screening.