FinCrime Risk Manager (Fraud)

Revolut; South Africa; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Revolut is seeking an experienced Financial Crime Risk Manager to lead fraud risk in South Africa. You will serve as the first-line fraud expert, guiding risk assessments, control design, and product launches while advising Product and Operations on emerging fraud risks and expansion plans.

You will drive risk reviews, remediation, and scalable, tech-driven solutions, collaborating across functions to reduce losses and protect customers.

Qualifications

• 7+ years of experience in fraud risk or advisory, supporting the first line of defence.
• Expertise in fraud typologies, controls, and regulatory frameworks.
• Experience across retail and business financial services.
• Proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies.
• Familiarity with fraud detection technologies, rule writing, or analytics.

Responsibilities

• Serve as Revolut’s first-line fraud expert, supporting risk assessments, control design, and product launches.
• Advise Product and Operations on fraud risks for new features and expansion operations.
• Drive fraud risk reviews, control gap analysis, and remediation plans.
• Translate complex fraud risk scenarios into scalable, tech-driven solutions.
• Collaborate cross-functionally to execute high-impact fraud initiatives that reduce losses.
• Maintain oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing.
• Enhance customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling.
• Develop and optimise fraud prevention strategies that balance customer experience with loss mitigation.

Skills

Fraud risk

Regulatory frameworks

Analytics

Cross-functional collaboration

Tools

Fraud detection tech

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Financial Crime Risk Manager to manage fraud risk in South Africa. You'll be reducing fraud losses while maintaining a positive customer experience.

What You’ll Be Doing

• Serving as Revolut’s first-line fraud expert, supporting risk assessments, control design, and product launches
• Advising Product and Operations on fraud risks for new features and expansion operations
• Driving fraud risk reviews, control gap analysis, and remediation plans
• Translating complex fraud risk scenarios into scalable, tech-driven solutions
• Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses
• Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing
• Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls while improving fairness, transparency, and complaint handling
• Developing and optimising fraud prevention strategies that balance customer experience with loss mitigation

What You’ll Need

• 7+ years of experience in fraud risk or advisory, supporting the first line of defence
• Expertise in fraud typologies, controls, and regulatory frameworks
• Experience across retail and business financial services
• A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
• Familiarity with fraud detection technologies, rule writing, or analytics

Nice to have

• Experience with AML, sanctions, or broader financial crime
• Exposure to crypto or investment products

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.