Credit Manager (Policy)

Revolut; South Africa; On-site; ZAR 850,000 - 1,500,000; Full time

Job summary

Revolut is seeking a Credit Manager to design risk policies and oversee underwriting strategies for global retail lending. You will validate underwriting approaches and drive preventative and reactive actions across regions.

The role focuses on maturing credit risk governance, pricing, and portfolio returns while coordinating with regulatory expectations and cross-functional teams.

Qualifications

• Bachelor's degree from a top university in a quantitative/analytical field.
• Solid understanding of credit policy governance frameworks to work through 2nd/3rd line of defence.
• Experience managing risk cycles for retail credit products.
• Ability to explain complex concepts clearly and succinctly.
• Forward-thinking to plan appropriately and balance multiple objectives.
• Knowledge of credit and behavioural scoring models for retail products.
• Willingness to learn new technology to help the business scale.

Responsibilities

• Develop credit underwriting policies using NPV frameworks to improve portfolio returns.
• Make data-driven decisions with a focus on marginal decisions.
• Manage credit limits, risk-based pricing, retention strategies, and over-limit policies.
• Adjust risk-return requirements as new data emerges from markets and products.
• Support annual budget, forecast, and planning processes from concept to delivery.
• Track performance of ongoing initiatives and credit KPIs with intensive monitoring.
• Identify operational inefficiencies and drive small-scale changes within Credit.
• Ensure approval and rating of first-line credit risk by second/third lines and regulators.

Education

Bachelor's degree

Master's degree (nice to have)

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

The Credit team at Revolut creates and scales lending features that power global growth. They manage the entire product lifecycle, from backend systems to customer-facing experiences. By combining market insight, risk expertise, and technical precision, they deliver safe, forward-thinking solutions tailored to each region.

We're looking for a Credit Manager to design credit risk policies, procedures, and strategies for our retail lending features. You'll be managing validation of the underwriting strategy, as well as leading the charge for preventative and reactive actions to the market and product offering.

What You’ll Be Doing

• Developing account-level valuation and credit underwriting policies using NPV frameworks to improve portfolio-level economic returns
• Making data-driven decisions with a special focus on marginal decisions
• Managing credit limits, risk-based pricing, retention strategies, over-limit policies, etc.
• Adjusting risk return requirements and managing/adjusting portfolio returns as new data comes to light
• Supporting the annual budget, forecast, and planning processes, from concept to delivery
• Tracking, communicating, and drawing insights from performance of ongoing initiatives, while staying on top of credit KPIs through intensive monitoring
• Identifying operational inefficiencies and managing the implementation of small-scale change within the Credit team
• Ensuring approval and good rating of first-line credit risk from second line, third line, and regulators

What You'll Need

• A proven track record of managing the risk cycle for retail credit products, like credit cards, unsecured personal loans, etc.
• A bachelor's degree from a top university in an quantitative/analytical field, such as engineering, statistics, physics, maths, economics, or management
• A solid understanding of credit policy governance frameworks to work through 2nd/3rd line of defence in a competent manner
• To deliver excellent results that exceed requirements
• To be forward-thinking to plan appropriately, meet multiple objectives, and proactively identify/resolve issues
• Knowledge of credit and behavioural scoring models, especially for retail credit products
• The ability to explain complex concepts in a clear, simple manner
• To understand the value of speed to market and balance between elegant problem solving and business needs

Nice to have

• A master's degree
• Excellent working knowledge of SQL, R, Python, and/or other data analysis tools
• A willingness to learn new technology to help the business scale

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.