Financial Validation & Client Services Specialist

PPS; Cape Town; Sur place; ZAR 320 000 - 520 000; Plein temps

Résumé du poste

PPS Investments, part of the PPS Group, seeks a Validations Consultant to oversee the complete validation of client instructions and requests. You will work with the operations team to meet service level agreements, ensure regulatory compliance, and maintain strong relationships with clients and intermediaries.

The role requires a tertiary qualification, 5+ years in financial services administration, and proficiency in MS Word/Excel.

Qualifications

• Relevant supporting tertiary qualification is a pre-requisite.
• A minimum of 5 years’ experience in an administration environment within financial services / LISP / Asset Management would be an advantage.
• MS Office – intermediate level of MS Word & Excel.
• Sales Logix or another comparable CRM application is an advantage

Responsabilités

• Validation for PPS Investments LISP and Asset Management offering.
• Processing applications for all product streams
• Coordination of Section 14 and 37 transfers
• Ensure that each intermediary is licensed to sell our Products
• Handling enquiries from client intermediaries and broader distribution force with first time resolution
• Maintenance of commission arrangements with intermediaries
• Management of documentation in line with FICA & FAIS legislation and other regulatory requirements
• Ensure client and intermediaries comply with all regulatory requirements
• Update client information on CRM
• Management of stakeholder relationships to improve client experience
• Ensure all client instructions are processed timeously and accurately
• Follow up on all pending instructions
• Ensure clients comply with prudent investment guidelines
• Manage work allocated to you
• Store client documentation electronically as per company policy
• Prioritise work within standard SLAs
• Consent processing for personal information during recruitment

Connaissances

Attention to detail

Planning & organising

Communication skills

Client centricity

Results driven

Team success

Building & maintaining relationships

Resilience

Business acumen

Formation

Tertiary qualification

Outils

Sales Logix

Description du poste

PPS Investments, part of the PPS Group, seeks a Validations Consultant to oversee the complete validation of client instructions and requests. You will work with the operations team to meet service level agreements, ensure regulatory compliance, and maintain strong relationships with clients and intermediaries.

The role requires a tertiary qualification, 5+ years in financial services administration, and proficiency in MS Word/Excel.