Client Success & Omni-Channel Support Specialist
Neptune
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Job summary
PPS Investments is seeking a Client Service Consultant to ensure a high level of service to clients and financial intermediaries interacting with the firm. The role focuses on handling incoming client queries through written and telephonic channels and other omni-channel communications.
The position emphasises delivering prompt, accurate responses and contributing to an excellent client experience. Based in Cape Town, it supports PPS’s commitment to mutuality and member ownership within the PPS
Job description
PPS Investments is seeking a Client Service Consultant to ensure a high level of service to clients and financial intermediaries interacting with the firm. The role focuses on handling incoming client queries through written and telephonic channels and other omni-channel communications.
The position emphasises delivering prompt, accurate responses and contributing to an excellent client experience. Based in Cape Town, it supports PPS’s commitment to mutuality and member ownership within the PPS
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