Administration (Validations) Consultant

PPS; Cape Town; On-site; ZAR 320,000 - 520,000; Full time

Job summary

PPS Investments, part of the PPS Group, seeks a Validations Consultant to oversee the complete validation of client instructions and requests. You will work with the operations team to meet service level agreements, ensure regulatory compliance, and maintain strong relationships with clients and intermediaries.

The role requires a tertiary qualification, 5+ years in financial services administration, and proficiency in MS Word/Excel.

Qualifications

• Relevant supporting tertiary qualification is a pre-requisite.
• A minimum of 5 years’ experience in an administration environment within financial services / LISP / Asset Management would be an advantage.
• MS Office – intermediate level of MS Word & Excel.
• Sales Logix or another comparable CRM application is an advantage

Responsibilities

• Validation for PPS Investments LISP and Asset Management offering.
• Processing applications for all product streams
• Coordination of Section 14 and 37 transfers
• Ensure that each intermediary is licensed to sell our Products
• Handling enquiries from client intermediaries and broader distribution force with first time resolution
• Maintenance of commission arrangements with intermediaries
• Management of documentation in line with FICA & FAIS legislation and other regulatory requirements
• Ensure client and intermediaries comply with all regulatory requirements
• Update client information on CRM
• Management of stakeholder relationships to improve client experience
• Ensure all client instructions are processed timeously and accurately
• Follow up on all pending instructions
• Ensure clients comply with prudent investment guidelines
• Manage work allocated to you
• Store client documentation electronically as per company policy
• Prioritise work within standard SLAs
• Consent processing for personal information during recruitment

Skills

Attention to detail

Planning & organising

Communication skills

Client centricity

Results driven

Team success

Building & maintaining relationships

Resilience

Business acumen

Education

Tertiary qualification

Tools

Sales Logix

Job description

Who we are

PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through the unique PPS Profit-Share Account.

Job Description

PPS Investments is part of the PPS Group, which for over 8 decades has been the trusted financial partner for graduate professionals in South Africa. Unlike a company that is listed on a stock exchange, PPS belongs to its members and operates under the ethos of mutuality. This means that qualifying members can exclusively share in the profits of the Group, through the unique PPS Profit-Share Account. PPS Investments exists to create and grow the wealth of graduate professionals and their families to live the lives they want in a world worth living in. We offer diversified and flexible investment solutions that are mutually beneficial to our clients in the long run because we believe that success is better shared.

Purpose Of The Role

This role is responsible for the complete validation of client instructions and requests. The incumbent is a Validations Consultant, ensuring accurate and efficient processing of instructions whilst strengthening and maintaining relationships between clients /intermediaries and the Company. Working across the operations team to meet the standard service level agreements.

Requirements

Minimum Requirements

• Relevant supporting tertiary qualification is a pre-requisite.


• A minimum of 5 years’ experience in an administration environment within financial services / LISP / Asset Management environment would be an advantage.


• MS Office – intermediate level of MS Word & Excel.


• Sales Logix or another comparable CRM application is an advantage

Ideal Competencies & Attributes

• Technical knowledge


• Attention to detail


• Planning & organising


• Communication skills


• Client centricity


• Results driven


• Team success


• Building & maintaining relationships


• Resilience


• Business acumen

Duties and Responsibilities

• Validation for all PPS Investments LISP and Asset Management offering


• Processing applications for all product streams


• Coordination of Section 14 and 37 transfers


• Ensure that each intermediary is licensed to sell our Products


• Handling enquiries from client intermediaries and broader distribution force with first time resolution


• Maintenance of commission arrangements with intermediaries


• Management of documentation iro FICA & FAIS legislation and other regulatory requirements


• Ensure our client and intermediaries comply with all regulatory requirements


• Update client information on CRM


• Management of stakeholder relationships to ensure improved client experience


• Ensure all clients instructions are processed timeously and accurately


• Follow up on all pending instructions


• Ensure our clients comply with the prudent investment guidelines


• Manage work allocated to you


• Responsible to ensure that all client documentation is stored electronically as per company policy


• Prioritise all work allocated to administration and all client instructions within standard level agreements


• You acknowledge that any information supplied to PPS is provided voluntarily and therefore constitutes unconditional, specific and voluntary consent to the processing of such information by PPS. Your personal information will be processed for facilitating your employment application with PPS including any statutory or regulatory compliance with which PPS must comply (where applicable) and for the legitimate interests of PPS and yourself, both during the recruitment process and thereafter. You may instruct PPS by written notice to cease the processing of your personal information at any time and, subject to the requirements of applicable South African law, request that PPS delete and/or de-identify such personal information.


• Based on the nature of our business, honesty and integrity are inherent requirements for our roles.


• All appointments are made in line with the Company's Employment Equity targets.