Financial Solutions Consultant — Consultative Selling & CRM

Old Mutual Finance (Pty) Ltd

Howick

On-site

ZAR 240,000 - 360,000

Full time

3 days ago
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Job summary

Old Mutual Finance (Pty) Ltd is seeking a customer-focused professional to advise a targeted market on a range of financial products. You will handle routine inquiries, nurture customer relationships, and support business development using a multilevel sales script.

Key duties include CRM data upkeep, identifying sales opportunities, and ensuring compliance with internal and external codes. This is a full-time role based in KwaZulu-Natal, Howick, offering growth within a premier African

Qualifications

  • NQF Level 5 or higher education is required.
  • Experience in customer service and sales support is preferred.
  • Ability to follow a multilevel sales script to clarify customer requirements.

Responsibilities

  • Provide advice on a range of products to a specific market.
  • Carry out standard customer service activities and handle simple inquiries.
  • Maintain accurate customer data and note follow-up actions in CRM.
  • Identify potential customers and develop relationships to create sales opportunities.
  • Follow compliance procedures to meet quality standards and internal codes of conduct.
  • Support business development tasks by following established procedures.

Skills

Consultative Selling
Customer Feedback
Customer-Focused
Customer Service
Customer Understanding
Identifying Customer Needs
Identifying Sales Opportunities
Oral Communications
Probing Questions
Qualifying Prospects
Sales Data Management
Sales Software
Strategic Selling
Strengthening Customer Relationships

Education

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

Job description

Old Mutual Finance (Pty) Ltd is seeking a customer-focused professional to advise a targeted market on a range of financial products. You will handle routine inquiries, nurture customer relationships, and support business development using a multilevel sales script.

Key duties include CRM data upkeep, identifying sales opportunities, and ensuring compliance with internal and external codes. This is a full-time role based in KwaZulu-Natal, Howick, offering growth within a premier African

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