Field Services Engineer

ElectroMechanica; Wes-Kaap; On-site; ZAR 360,000 - 540,000; Full time

Job summary

ElectroMechanica is seeking a field service specialist to deliver commissioning, maintenance, and troubleshooting at customer sites. You will install and verify products, diagnose issues, and train customers to optimise performance.

Must be technically qualified in Electrical Engineering or Automation, with experience in field service and a valid driver’s license. Travel up to 50% is expected, and you will work closely with internal teams and customers to ensure reliable solutions.

Qualifications

• Technical qualification in Electrical Engineering, Automation, or a related field.
• Experience in field service, commissioning, or maintenance.
• Valid driver’s license and willingness to travel.

Responsibilities

• Serve as the primary technical expert for power quality, metering, and power distribution.
• Install, commission, maintain, and repair products at customer sites.
• Diagnose and resolve technical issues effectively.
• Collaborate with internal teams and customers.
• Train customers in correct product use and optimisation.
• Support field specification efforts through product demonstrations, application support and site assessments.
• Travel: Up to 50% in-region.

Skills

Troubleshooting

Interpersonal skills

Willingness to travel

Education

Electrical Engineering

Automation

Related field

Job description

Provide technical support, troubleshooting, and commissioning services at customer sites. Ensure EM solutions are installed correctly, meet application requirements, and deliver reliable performance. Build trusted relationships with customers through professional service delivery.

Responsibilities:

• Serve as the primary technical expert for power quality, metering, and power distribution.
• Install, commission, maintain, and repair products at customer sites.
• Diagnose and resolve technical issues effectively.
• Collaborate with internal teams and customers.
• Train customers in correct product use and optimisation.
• Support field specification efforts through product demonstrations, application support and site assessments.
• Travel: Up to 50% in-region.
• Technical qualification in Electrical Engineering, Automation, or a related field.
• Experience in field service, commissioning, or maintenance.
• Strong troubleshooting and problem-solving skills.
• Valid driver’s license and willingness to travel.

Beneficial Requirements:

• Specialised product and application knowledge.
• Customer training and mentoring experience.
• Strong interpersonal and communication skills.