Field Service Technician (Machinery)

Placements24; Kempton Park; On-site; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Company vehicle

Fuel card

Mobile phone

Training & development

Job summary

Placements24 in Gauteng seeks a Field Service Technician to install, maintain and repair industrial machinery at customer sites around Tembisa and Kempton Park. Travel is frequent; you will diagnose mechanical, electrical, and hydraulic issues and provide on-site support.

You will work independently, document service reports, manage parts inventory and ensure safety compliance. The role includes training, a company vehicle, medical aid and retirement benefits.

Qualifications

• Experience as a Field Service Technician or similar role on machinery.
• Strong mechanical and electrical troubleshooting abilities.
• Ability to read manuals, schematics and blueprints.
• Proficient with diagnostic tools and hand/power tools.
• Valid driver’s license and clean driving record.
• Willingness to travel regularly within service area.

Responsibilities

• Install, set up, and commission new industrial machinery at customer locations.
• Perform routine maintenance and servicing to ensure optimal operation.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using tools.
• Repair and replace faulty components to high standards.
• Provide technical support and guidance on machine operation and maintenance.
• Maintain accurate service reports, parts used and time spent.
• Manage inventory of spare parts and tools, with proper storage.
• Adhere to safety policies and customer site requirements.
• Communicate service issues and resolutions with customers and internal team.
• Stay updated with product knowledge and technical advancements in the service area.

Skills

Field Service

Mechanical troubleshooting

Electrical troubleshooting

Diagnostic skills

Customer service

Reading technical manuals

Education

Technical qualification or apprenticeship in mechanical/electrical

Job description

About the Role Our client, a leading distributor of specialized industrial machinery, is looking for a motivated and skilled Field Service Technician to join their technical support team, serving clients in and around Tembisa, Gauteng. This role involves traveling to customer sites to install, maintain, troubleshoot, and repair a range of complex machinery. The successful candidate will possess strong mechanical and electrical aptitude, excellent diagnostic skills, and a commitment to providing exceptional on‑site customer service. You will be the face of the company to many clients, ensuring their equipment operates at peak performance and resolving technical issues promptly. This is a hands‑on role requiring problem‑solving capabilities and the ability to work independently in diverse industrial environments.

Key Responsibilities

• Install, set up, and commission new industrial machinery at customer locations.
• Perform routine maintenance and scheduled servicing on machinery to ensure optimal operation and longevity.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using specialized tools and diagnostic equipment.
• Repair and replace faulty components, ensuring all work is completed to a high standard.
• Provide technical support and guidance to customers on machine operation and maintenance best practices.
• Maintain accurate service reports, documenting all work performed, parts used, and time spent on each job.
• Manage inventory of spare parts and tools, ensuring they are properly stored and maintained.
• Adhere to all company safety policies and procedures, as well as customer site safety requirements.
• Communicate effectively with customers and the internal technical support team regarding service issues and resolutions.
• Stay up‑to‑date with product knowledge and technical advancements related to the machinery supported in the Tembisa, Gauteng service area.

Requirements

• Proven experience as a Field Service Technician or in a similar technical role involving machinery maintenance and repair.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Proficiency with hand tools, power tools, and diagnostic equipment.
• Excellent problem‑solving abilities and a methodical approach to diagnostics.
• Strong customer service and communication skills.
• A valid driver's license and a clean driving record are essential.
• Ability to travel regularly within the designated service area.
• Technical qualification or apprenticeship in mechanical, electrical, or a related field is advantageous.
• Willingness to work flexible hours as required by customer needs.

Benefits

• Our client offers a competitive salary based on experience and qualifications, plus potential for performance bonuses.
• A comprehensive benefits package includes medical aid and a retirement fund.
• The role comes with a company vehicle, fuel card, and mobile phone for business purposes.
• Opportunities for training on new machinery and professional development are provided.
• This full‑time position offers the chance to work independently and gain diverse experience servicing a range of industrial clients in the Tembisa, Gauteng region.
• Our client emphasizes a safety‑first culture and provides all necessary equipment.