Field Service Technician - Industrial Machinery

Placements24; Gqeberha; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools provided

Medical aid

Retirement fund

Ongoing technical training

Job summary

Placements24 is seeking a skilled Field Service Technician to join our client serving the Eastern Cape and Port Elizabeth base. You will install, maintain, and repair specialized industrial machinery at client sites, ensuring peak performance and minimal downtime.

The role requires 3–5 years of field experience, mechanical/electrical engineering qualification, strong troubleshooting, and willingness to travel across the Eastern Cape.

Qualifications

• Technical qualification in Mechanical, Electrical, or a related Engineering field.
• 3–5 years of experience as a Field Service Technician with industrial machinery.
• Valid drivers license and willingness to travel extensively within the Eastern Cape.
• Strong mechanical aptitude and troubleshooting skills.

Responsibilities

• Install, commission, and perform routine maintenance on industrial machinery at customer locations.
• Diagnose and repair mechanical, electrical, and hydraulic issues.
• Provide technical support and training to customers on equipment operation and maintenance procedures.
• Document all service activities in service reports.
• Respond to emergency service calls and resolve equipment failures.
• Collaborate with the technical support team to resolve issues and share feedback.

Skills

Troubleshooting

Mechanical aptitude

Customer service

Communication

Problem-solving

Education

Technical qualification in Mechanical/Electrical/Engineering

Job description

About the Role

Our client is seeking a skilled and customer-focused Field Service Technician to join their team, serving clients primarily in the Eastern Cape region, with a base in Port Elizabeth . You will be responsible for the installation, maintenance, and repair of specialized industrial machinery. This role requires a hands-on approach, excellent troubleshooting skills, and the ability to work independently at client sites. You will be the face of the company for many of our customers, ensuring their equipment operates at peak performance and minimizing downtime, contributing directly to their operational success in the Port Elizabeth industrial landscape.

Key Responsibilities

• Install, commission, and perform routine maintenance on industrial machinery at customer locations.
• Diagnose and repair mechanical, electrical, and hydraulic issues efficiently and effectively.
• Provide technical support and training to customers on equipment operation and maintenance procedures.
• Document all service activities, including repairs, maintenance performed, and parts used, in service reports.
• Respond promptly to emergency service calls and ensure timely resolution of equipment failures.
• Collaborate with the technical support team to resolve complex issues and share product feedback.

Requirements

• Technical qualification in Mechanical, Electrical, or a related Engineering field.
• Minimum of 3-5 years of experience as a Field Service Technician , preferably with industrial machinery.
• Strong mechanical aptitude and proficiency in troubleshooting complex equipment.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Excellent customer service, communication, and problem-solving skills.
• Valid driver's license and willingness to travel extensively within the Eastern Cape .

Benefits

• Competitive annual salary with overtime opportunities.
• Provision of a company vehicle, fuel card, and necessary tools.
• Comprehensive medical aid and retirement fund.
• Ongoing technical training and professional development opportunities.
• Opportunity to work with a diverse range of industrial clients in the Port Elizabeth area.