Field Service Technician

Staff Solutions; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A technical support company is seeking a skilled Field Service Technician to provide repairs and technical support. The ideal candidate will have a National Diploma or N3 certificate in Electrical Engineering and at least 3 years of hands-on experience. This role involves on-site customer support, maintenance of compliance records, and may require travel. The position starts as a contract and can become permanent.

Qualifications

• Qualified Electrician or Technician required.
• Minimum 3 years hands-on experience in Control Systems.
• Valid Driver's License necessary.

Responsibilities

• Provide technical support to clients both on-site and remotely.
• Perform repairs and maintenance on equipment.
• Maintain ISO requirements and documentation.

Skills

Technical support

Repair skills

Problem evaluation

Customer service

Sales support

Education

N3 Certificate or National Diploma in Electrical Engineering

Job description

We’re looking for a skilled and self-motivated Field Service Technician. In this role, you’ll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

Responsibilities

• Report to client in writing and record keeping of repairs and returns
• Prepare, submit and record keeping of warranty claims
• Telephonic and on-site support for customers
• Internal sales technical support
• Maintain ISO requirements
• Commissioning of equipment
• Problem evaluation on specific applications where equipment is used
• Attend to breakdowns
• Ability to travel away from home, after hours, and cross border support
• Assist with spare stock control and warehousing
• Assist with customer quotes when required
• Adhoc duties as required by Manager

Requirements

• Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
• Practical experience in Control Systems, with exposure to Electronics and/or Pneumatics
• Minimum of 3 years’ hands-on experience in Control Systems
• Valid Driver’s License required

Contract to permanent