Field Service Team Leader — Drive Excellence & Growth

Cfao; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Cfao in Johannesburg seeks a Field Service Team Leader to manage the Field Service Team, ensure customer-oriented service, and align operations with company strategy. You will oversee scheduling, parts availability, and customer liaison to maximise profitability.

The role requires strong leadership, coaching, budgeting and Kerridge experience, plus a focus on safety and continuous improvement. This is a full-time position with growth opportunities.

Qualifications

• Strong leadership and coaching capabilities to manage a field service team.
• Excellent communication with customers and internal stakeholders.
• Proven ability to plan, organise and control business activities for productivity.

Responsibilities

• Manage the Field Service Team and Controllers to ensure best-practice service and profitability.
• Oversee payroll input, team meetings, and performance appraisals.
• Drive OHSACT compliance and safe operations on customer sites.

Skills

Team leadership

Coaching

Communication

Customer service

Analytical ability

Financial acumen

Education

Trade Qualification

Code 8 driver's license

Step 3 Certification

Tools

Kerridge system

Job description

Cfao in Johannesburg seeks a Field Service Team Leader to manage the Field Service Team, ensure customer-oriented service, and align operations with company strategy. You will oversee scheduling, parts availability, and customer liaison to maximise profitability.

The role requires strong leadership, coaching, budgeting and Kerridge experience, plus a focus on safety and continuous improvement. This is a full-time position with growth opportunities.