Field Service Engineering Leader

Pump and Abrasion Technologies; Mpumalanga; On-site; ZAR 520,000 - 860,000; Full time

Job summary

Pump and Abrasion Technologies in South Africa seeks an Engineering Field Service Supervisor to oversee a team of field service technicians. You will ensure on-time, on-budget delivery with high quality, and provide technical guidance and mentorship.

You will train technicians, resolve customer issues, report progress to management, and travel as needed to sites. Strong leadership, problem-solving, and communication skills are essential.

Qualifications

• Bachelor's degree in engineering or related field.
• 5+ years of engineering field service experience, with at least 2 years in a supervisory role.
• Strong leadership and communication skills.
• Willingness to travel as needed.
• Excellent technical knowledge of engineering principles.
• Ability to troubleshoot and resolve complex technical issues.
• Experience with a variety of field service equipment and tools.

Responsibilities

• Supervise and lead a team of field service technicians.
• Schedule and assign field service work orders to technicians.
• Monitor and ensure that work orders are completed on time and within budget.
• Provide technical support and mentorship to technicians.
• Conduct training and mentorship programs for technicians.
• Monitor and maintain field service equipment and tools.
• Resolve customer complaints or issues in a timely and professional manner.
• Communicate with customers, team members, and management.
• Provide regular reports on field service activities to management.

Skills

Leadership

Team supervision

Communication

Time management

Problem solving

Education

Bachelor's degree in engineering

Job description

Pump and Abrasion Technologies in South Africa seeks an Engineering Field Service Supervisor to oversee a team of field service technicians. You will ensure on-time, on-budget delivery with high quality, and provide technical guidance and mentorship.

You will train technicians, resolve customer issues, report progress to management, and travel as needed to sites. Strong leadership, problem-solving, and communication skills are essential.