Field Service Engineer: Wide-Format Inkjet & ONYX Expertise

Canon EMEA; Centurion; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Canon EMEA is seeking a Field Service Engineer in Centurion to install, maintain, and repair Canon wide format inkjet printers and related workflow software. The role demands strong technical expertise in inkjet, UV and solvent printing, plus ONYX workflow knowledge.

You will configure networks, train operators, and ensure maximum uptime while delivering high levels of customer service. Travel to customer sites is required, and you will liaise with Canon support and product specialists.

Qualifications

• Technician-level diploma or higher in electronics or mechatronics.
• 3–5 years field service experience with production or wide format printing.
• Proven experience with inkjet, UV and solvent printing platforms.
• Experience configuring ONYX workflow software and RIP environments.
• Knowledge of colour management and ICC profiling.
• Willingness to travel and work on customer sites.

Responsibilities

• Install, configure, and commission Canon wide format printers at customer sites.
• Perform preventive maintenance and repairs per specifications.
• Diagnose print quality issues and perform printhead alignments.
• Support UV and solvent systems and curing setups.
• Manage ONYX workflow configurations and media/colour profiles.
• Provide on-site training and liaise with Canon support.

Skills

Inkjet printing

UV/solvent printing

ONYX workflow

Color management

Network configuration

Troubleshooting

Customer training

Documentation

Education

Technical Diploma/ National Diploma in Electronics

Mechatronics trade qualification

Valid driver’s license

Tools

ONYX RIP

Canon/Océ printers

Color profiling software

Job description

Canon EMEA is seeking a Field Service Engineer in Centurion to install, maintain, and repair Canon wide format inkjet printers and related workflow software. The role demands strong technical expertise in inkjet, UV and solvent printing, plus ONYX workflow knowledge.

You will configure networks, train operators, and ensure maximum uptime while delivering high levels of customer service. Travel to customer sites is required, and you will liaise with Canon support and product specialists.