Field Service Engineer - Instrumentation & Support

PerkinElmer; Wes-Kaap; Sur place; ZAR 650 000 - 900 000; Plein temps

Résumé du poste

PerkinElmer is seeking a Customer Service Engineer in South Africa to deploy and optimize complex analytical systems at client sites, combining product knowledge with hands-on hardware and software integrations for reliable, high-impact solutions.

The role requires 4+ years in service, a valid driver’s license, and willingness to travel up to 40%. On-site maintenance, troubleshooting, and lifecycle management ensure instrument performance and customer satisfaction.

Qualifications

• Bachelor’s degree in engineering.
• 4+ years of service experience.
• Willingness to travel up to 40%.
• Valid driver’s license.
• Very good customer service and customer relations.

Responsabilités

• Execute end-to-end software configurations on client sites, ensuring alignment with customer requirements.
• Oversee installation, integration, and performance tuning of hardware and peripheral systems.
• Lead on-site maintenance and system enhancements for long-term stability and scalability.
• Diagnose and remediate high-level technical issues to minimize downtime and optimize throughput.

Connaissances

Customer service

Communication

Travel readiness

Formation

Bachelor’s degree in engineering

Outils

Instrument control systems

IT networking basics

Description du poste

PerkinElmer is seeking a Customer Service Engineer in South Africa to deploy and optimize complex analytical systems at client sites, combining product knowledge with hands-on hardware and software integrations for reliable, high-impact solutions.

The role requires 4+ years in service, a valid driver’s license, and willingness to travel up to 40%. On-site maintenance, troubleshooting, and lifecycle management ensure instrument performance and customer satisfaction.