Field Service Engineer – Analytical Instruments (Cape Town)

PerkinElmer; Cape Town; On-site; ZAR 360,000 - 540,000; Full time

Job summary

PerkinElmer in Cape Town, South Africa is seeking a Customer Support Engineer to act as the critical interface between innovative product suites and client environments. You will ensure seamless deployment, optimization, and technical integrity of complex systems, combining architectural knowledge with hands-on agility to maximize value and reliability.

The role emphasizes on-site installation, maintenance, and proactive support to sustain instrument performance and customer satisfaction.

Qualifications

• Position requirements mention a Bachelor’s degree (truncated in posting).

Responsibilities

• SLA compliance & reliability: ensure world-class service delivery by meeting response targets and minimizing downtime.
• On-site support: provide high-visibility on-site installation, troubleshooting and repair of instrumentation and systems.
• Preventive maintenance: conduct scheduled preventive maintenance to maximize instrument performance.
• Lifecycle management: manage field assets from installation through warranty and post-warranty maintenance.

Job description

PerkinElmer in Cape Town, South Africa is seeking a Customer Support Engineer to act as the critical interface between innovative product suites and client environments. You will ensure seamless deployment, optimization, and technical integrity of complex systems, combining architectural knowledge with hands-on agility to maximize value and reliability.

The role emphasizes on-site installation, maintenance, and proactive support to sustain instrument performance and customer satisfaction.