Field Service Engineer - Industrial Automation Systems

Placements24; Benoni; Hybrid; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Company vehicle

Medical aid

Provident fund

Performance-based bonuses

Job summary

Placements24 is seeking a Field Service Engineer to service automated systems in and around Benoni, Gauteng. The role includes installation, commissioning, maintenance, troubleshooting and remote support for PLCs, HMIs, VFDs and robotics.

The successful candidate will have 5+ years in field service, a strong understanding of industrial control systems, and be willing to travel within the Benoni region and beyond as needed.

Qualifications

• 5+ years of hands-on field service or technical support in industrial automation.
• Experience with PLCs, HMIs, robotics and SCADA systems.
• Ability to read electrical schematics, P&IDs and technical documentation.

Responsibilities

• Install, configure and commission automation hardware and software.
• Maintain and troubleshoot PLCs, HMIs, VFDs and robotics on-site.
• Provide on-site and remote technical support to clients.
• Diagnose complex issues to minimize equipment downtime.
• Develop test plans for installations and system upgrades.
• Train client personnel on operation and maintenance.

Skills

Troubleshooting

Customer service

Communication

Education

Bachelor's or National Diploma in Electrical/Mechatronics/Industrial Automation

Tools

Siemens PLC

Allen-Bradley PLC

HMI software

Profinet/EthernetIP

Job description

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a dedicated and technically adept Field Service Engineer to serve clients in and around Benoni, Gauteng . This role is integral to ensuring the optimal performance and reliability of complex automation systems, including PLCs, HMIs, robotics, and SCADA systems, across various manufacturing sectors. The successful candidate will be responsible for installation, commissioning, maintenance, troubleshooting, and repair of these systems, providing essential technical support to our diverse customer base. A strong understanding of industrial control systems, excellent diagnostic skills, and a commitment to customer satisfaction are paramount. This hybrid role will involve significant on-site client visits, with some remote support and administrative tasks.

Key Responsibilities

• Install, configure, and commission industrial automation hardware and software.
• Perform routine maintenance, diagnostics, and troubleshooting of PLCs, HMIs, VFDs, and robotic systems.
• Respond to customer service requests and provide timely and effective on-site technical support.
• Diagnose and resolve complex technical issues to minimize equipment downtime for clients.
• Develop and execute test plans for new installations and system upgrades.
• Provide technical training and guidance to client personnel on system operation and maintenance.
• Maintain accurate service reports, documentation, and inventory of parts and tools.
• Collaborate with engineering and sales teams to ensure customer needs are met.
• Adhere to all safety regulations and company policies during on-site visits and while working remotely.
• Continuously update technical knowledge on automation technologies and products.

Requirements

• A National Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Automation, or a related field.
• Minimum of 5 years of hands-on experience in field service or technical support for industrial automation systems.
• Proven experience with major PLC brands (e.g., Siemens, Allen-Bradley), HMI software, and robotics.
• Strong understanding of industrial networking protocols (e.g., Profinet, Ethernet/IP).
• Excellent troubleshooting, analytical, and problem-solving skills.
• Ability to read and interpret electrical schematics, P&IDs, and technical documentation.
• Strong customer service orientation and excellent communication skills.
• Ability to work independently and manage time effectively, both on-site and remotely.
• Valid driver's license and a clean driving record are essential.
• Willingness to travel extensively within the Benoni region and occasional travel to other areas.

Benefits

Our client offers a competitive salary, a company vehicle, performance-based bonuses, comprehensive medical aid, and a provident fund. This hybrid role provides a balance between on-site client engagement and the flexibility of remote work. You will have access to ongoing training and development opportunities, working with cutting-edge automation technologies. Join a forward-thinking company that values technical expertise and customer dedication. This is an excellent opportunity to grow your career in the dynamic field of industrial automation and field service.