About the Role
Our client, a global leader in industrial automation solutions, is seeking a highly motivated Field Service Engineer to join their growing team in Tembisa, Gauteng . This critical role involves providing expert technical support and on-site service for advanced automation systems, including PLC, SCADA, and robotic systems, to a wide range of manufacturing and industrial clients. The successful candidate will be responsible for ensuring the smooth operation, maintenance, and rapid troubleshooting of complex machinery, directly impacting client productivity. This is an exceptional opportunity for an engineer with a passion for technology and a commitment to customer success to contribute to cutting-edge projects. You will be at the forefront of technological implementation, working with state-of-the‑art equipment. We are looking for an individual who thrives in a challenging, fast‑paced environment and excels at problem‑solving. Your expertise will be vital in maintaining the high standards of service that our client is known for. The role offers significant interaction with clients, requiring strong communication skills alongside technical prowess. This position is key to ensuring our clients in Tembisa and the surrounding areas achieve their operational goals through reliable automation technology.
Key Responsibilities
- Install, commission, and maintain sophisticated automation systems, including PLCs, HMIs, SCADA, and robotics.
- Perform in-depth diagnostics and troubleshooting of hardware and software issues on client sites.
- Provide immediate and effective on‑site support to resolve technical problems and minimize downtime.
- Conduct routine preventative maintenance and system upgrades.
- Develop and deliver technical training to client personnel.
- Interpret engineering drawings, schematics, and technical documentation.
- Collaborate with the engineering and sales teams to provide optimal solutions for clients.
- Ensure all service activities comply with safety regulations and company standards.
- Document service activities, findings, and resolutions accurately in the company's service management system.
- Contribute to the continuous improvement of service procedures and technical documentation.
Requirements
- Bachelor's degree in Electrical Engineering, Mechatronics, or a related technical discipline.
- Minimum of 4 years of experience in field service engineering, specifically with industrial automation systems.
- Proven expertise with major PLC brands (e.g., Siemens, Allen‑Bradley), SCADA software, and robotic systems.
- Strong understanding of industrial networks and communication protocols.
- Excellent troubleshooting and problem‑solving abilities.
- Ability to work independently and manage time effectively on client sites in and around Tembisa .
- Strong interpersonal and communication skills, with the ability to explain technical concepts clearly.
- Willingness to travel extensively and work flexible hours as required.
- Valid driver's license.
- Experience with servo drives and motion control systems is advantageous.
Benefits
- Our client offers a highly competitive salary package, comprehensive health insurance, and a performance‑based bonus structure.
- Employees benefit from extensive training programs, opportunities for international travel, and career advancement within a global organization.
- A company vehicle, fuel card, and mobile communication device are provided for business use.
- You will be part of an innovative and forward‑thinking company culture that values technical expertise and collaboration.
- This role provides exposure to diverse industries and cutting‑edge technologies.
- We foster a work environment where continuous learning is encouraged, and employees are empowered to reach their full potential.
- The Tembisa -based Field Service Engineer role is crucial to our operational success and offers substantial rewards for dedicated professionals.