Field Service Engineer - Automation Systems

Placements24; Mbombela (Nelspruit); On-site; ZAR 350,000 - 700,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Travel allowance

Company vehicle

Per diem

Training & development

Retirement plan

Paid time off

Job summary

Placements24 is seeking a Field Service Engineer specializing in automation systems for on-site work around Nelspruit. You will install, commission and integrate PLCs, robotics, HMI and SCADA, ensuring systems perform reliably for clients.

You will diagnose hardware and software issues, perform preventative maintenance, provide on-site training, and travel frequently to client sites while upholding safety standards and quality expectations.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechatronics, Automation, or related field.
• Proven field service experience with industrial automation systems.
• In-depth knowledge of PLC programming, robotics, and SCADA.
• Excellent diagnostic and problem-solving abilities.
• Strong communication and customer-facing skills.
• Willingness to travel extensively and work on-site at client sites.
• Valid driver's license and clean record.

Responsibilities

• Install, commission, and integrate automation systems including PLCs, robotics, HMI, and SCADA.
• Perform diagnostic testing to identify hardware and software issues.
• Conduct preventative maintenance and service calls to ensure optimal performance.
• Provide on-site technical support and training to client personnel.
• Develop solutions to improve system efficiency and reliability.
• Generate detailed service reports with findings and recommendations.
• Collaborate with engineering and sales teams for new projects.
• Ensure work complies with safety standards and site regulations.
• Manage travel logistics and inventory of tools and spare parts.
• Stay updated on advances in industrial automation technology.

Skills

Field service experience

PLC programming

Robotics systems

SCADA systems

Diagnostics & troubleshooting

Communication skills

Travel readiness

Education

Bachelor's degree in Electrical Engineering/Mechatronics/Automation

Tools

Siemens PLC

Allen-Bradley PLC

KUKA robotics

FANUC robotics

SCADA software

Profibus/Ethernet/IP

Job description

About the Role

Our client, a leading global provider of industrial automation solutions, is seeking a highly skilled and motivated Field Service Engineer specializing in Automation Systems for their operations in and around Nelspruit . This role is crucial for providing on-site technical support, installation, commissioning, and maintenance of complex automated systems at client facilities. You will be the primary technical point of contact, ensuring optimal performance and reliability of cutting‑edge automation technology. The ideal candidate possesses a strong engineering background, in-depth knowledge of PLCs, robotics, SCADA systems, and excellent diagnostic and problem‑solving skills. This is a hands‑on role that requires adaptability, excellent customer service, and the ability to travel extensively to various client sites. Your contribution will directly impact client satisfaction and the successful integration of advanced automation solutions into their operations. We are looking for an individual passionate about technology and dedicated to delivering exceptional service.

Key Responsibilities

• Install, commission, and integrate industrial automation systems, including PLCs, robotics, HMI, and SCADA.
• Perform diagnostic testing and troubleshooting to identify and resolve hardware and software issues in complex automated systems.
• Conduct preventative maintenance and service calls to ensure the optimal performance and longevity of installed systems.
• Provide on‑site technical support and training to client personnel on the operation and maintenance of automation equipment.
• Develop and implement solutions to improve system efficiency, reliability, and performance.
• Generate detailed service reports, documenting all work performed, findings, and recommendations.
• Collaborate with the engineering and sales teams to provide technical feedback and support for new projects.
• Ensure all work is performed in accordance with company safety standards and client site regulations.
• Manage travel logistics and maintain an organized inventory of tools and spare parts.
• Stay abreast of the latest advancements in industrial automation technology and best practices.

Requirements

• Bachelor's degree in Electrical Engineering, Mechatronics, Automation Technology, or a related field.
• Proven experience as a Field Service Engineer or similar role, with a focus on industrial automation systems.
• In‑depth knowledge of PLC programming (e.g., Siemens, Allen‑Bradley), robotics (e.g., KUKA, FANUC), and SCADA systems.
• Proficiency in diagnosing and troubleshooting complex electromechanical and software issues.
• Excellent understanding of industrial networking protocols (e.g., Profibus, Ethernet/IP).
• Strong analytical and problem‑solving skills with a high degree of accuracy.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Willingness and ability to travel extensively, often on short notice.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively in dynamic environments.

Benefits

• Highly attractive salary commensurate with experience.
• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous travel allowance and per diem expenses.
• Company-provided vehicle and mobile phone.
• Extensive training and professional development opportunities.
• Retirement savings plan with company contributions.
• Opportunity to work with cutting‑edge automation technologies.
• Career advancement prospects within a global organization.
• Paid time off and holidays.
• A dynamic and challenging work environment.