Field Service Engineer

878 Damen Services Africa (Pty) Ltd; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Damen Services Africa (Pty) Ltd in Cape Town seeks a Field Service Engineer to perform maintenance, overhaul and installation work on vessel systems. You will support shipyards in commissioning and train third parties on operation and upkeep of ships.

The role emphasizes problem-solving, customer focus and hands-on technical work in a dynamic international environment. Fluency in English is required, with additional languages a plus.

Qualifications

• MBO level with WTB training.
• Good verbal and written command of English.
• Preferable: French, Portuguese or Arabic.
• Independent with problem-solving skills and strong customer focus.
• At least 3 years of relevant work experience.
• Knowledge of hydraulics, pneumatics and electrical engineering.
• Knowledge of electrical installations, pressure equipment and internal combustion engines.
• Knowledge of safety systems such as gas detection, ESD and mechanical pressure protection.
• Inspection, testing and maintenance.
• Control and PLC systems.

Responsibilities

• Troubleshooting and carrying out maintenance, overhaul and installation work related to mechanical, electrical engineering and process engineering on all relevant installations on both Damen vessels and other vessels
• Supporting local shipyards in the operational commissioning of ships
• Instructing/providing training to third parties regarding the operation, use and maintenance of ships
• Performing administrative tasks and preparing project reports

Skills

MBO level

English proficiency

Problem-solving

Customer focus

3+ years experience

Hydraulics knowledge

Pneumatics knowledge

Electrical engineering

Electrical installations

Pressure equipment

Internal combustion engines

Safety systems (gas detection, ESD)

Inspection & maintenance

Control & PLC systems

French/Portuguese/Arabic (bonus)

Job description

Field Service Engineer – Cape Town

We offer you an Ocean of Possibilities. Join our family. We are looking for a Field Service Engineer for our Service Hub in Cape Town. Damen Services' mission is to support Damen's sales organization in selling ships by providing additional value in the form of services. The department implements the concept of high quality and the generally higher purchase costs. By providing high-quality services even after the sale of a vessel, the chances of a customer choosing Damen again when replacing a vessel or expanding a fleet are increased. At the operational level, the Services department liaises with customers and acts as the eyes and ears of the sales organization. Services offers a broad portfolio of services for the entire lifecycle of a Damen-built vessel. This includes handling warranty claims, providing training, providing spare parts, providing maintenance, and performing modifications and repairs. This is reflected in the behavior of its employees; They are always available, proactive, keep their promises, and always go above and beyond what is asked of them. Within the Services department, the question is always: How can we make this happen?

Responsibilities

• Troubleshooting and carrying out maintenance, overhaul and installation work related to mechanical, electrical engineering and process engineering on all relevant installations on both Damen vessels and other vessels
• Supporting local shipyards in the operational commissioning of ships
• Instructing/providing training to third parties regarding the operation, use and maintenance of ships
• Performing administrative tasks and preparing project reports

Skills & Experience

• MBO working and thinking level, WTB trained
• Good verbal and written command of English
• Preferable speaking: French, Portuguese or Arabic
• Independent personality with problem-solving skills and a high degree of customer focus
• At least 3 years of relevant work experience
• Knowledge of: Hydraulics, pneumatics and electrical engineering
• Knowledge of: Electrical installations, pressure equipment, internal combustion engines
• Knowledge of safety systems such as gas detection, ESD and mechanical pressure protection
• Inspection, testing and maintenance
• Control and PLC systems

You are

• A pragmatic, persuasive Field Service Engineer with a strong personality who fits within a dynamic organization with a hands-on culture
• Decisive, structured and at the same time flexible in your approach
• Able to persuade and steer, to put things in perspective
• The realization that sometimes you have to be patient to get results
• Able to manage expectations

What We Offer

• Personal guidance, freedom, varied work and a working environment where your opinion counts
• An excellent benefits package tailored to your experience and level of education
• A dynamic international work environment focused on technology and innovation
• An open, informal, no-nonsense culture with short lines of communication
• An active social environment in terms of corporate culture, events and sports

About Damen

Damen has 35 shipyards on five different continents and operates in more than 100 countries. We are still growing and that gives you options. You contribute to this growth while benefitting from the diverse development and career opportunities that our company offers. We will continue to challenge you. With our extensive portfolio of products and solutions you will never get bored and never stop learning. We offer you a world of possibilities. Working at Damen means contributing to the highest quality in shipbuilding, with an eye to the future and future generations. We want to make the world a better place by becoming the most sustainable maritime solution provider. For that, we need you. Become part of our family. We are Damen. We’re a family company that has been building ships for almost 100 years. However, our focus is not on the past, however – we’re looking forward. Our ambition is to become the most sustainable and connected maritime solutions provider there is. To achieve this, we combine digital technology with our philosophy of standardised shipbuilding to offer a portfolio of services that takes care of vessels throughout the entire lifecycle. Working at Damen offers the best of several worlds. Active in more than 100 countries, with over 30 shipyards, we are internationally renowned for quality. And we are still growing, still innovating. Which means we will continue to challenge you. You will never stop learning, and you will never get bored – we promise you that. We offer you an ocean of possibilities. Join our family.