Field Operations Technician - Installation & Maintenance

Placements24; Benoni; Hybrid; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical benefits

Retirement benefits

Cross-training

Dynamic work environment

Job summary

Placements24 in Benoni is seeking a Field Operations Technician to support our Installation & Maintenance division. The role blends on-site fieldwork with remote support to keep client systems running smoothly and infrastructure healthy.

You will perform installations and preventative maintenance, conduct site surveys, and provide remote troubleshooting while documenting activities and adhering to safety standards. Travel to client sites in the Benoni area is required.

Qualifications

• Proven experience in field service, installation, or maintenance.
• Strong understanding of technical systems and troubleshooting.
• Ability to work independently and manage time across varied tasks.
• Good communication and interpersonal skills for client interactions.
• Willingness to travel to client sites within Benoni and surrounding regions.
• Basic proficiency with remote support tools and digital documentation is advantageous.

Responsibilities

• Perform on-site installations, repairs, and preventative maintenance of equipment.
• Conduct site surveys and assessments to plan and execute installation projects.
• Provide remote troubleshooting and support to clients experiencing operational issues.
• Maintain detailed logs of all service calls, repairs, and maintenance activities.
• Ensure adherence to safety standards and company protocols during all operations.
• Communicate effectively with clients and internal teams to ensure service satisfaction.

Skills

Field service experience

Installation and maintenance

Troubleshooting methodologies

Independent work

Client communication

Tools

Remote support tools

Digital documentation

Job description

About the Role

Our client is seeking a skilled and adaptable Field Operations Technician to support their Installation & Maintenance division in Benoni . This role involves a mix of on-site fieldwork and remote support, ensuring the proper functioning of client systems and infrastructure. You will be responsible for both performing installations and preventative maintenance at client locations and providing remote assistance when necessary. The ideal candidate is a proactive problem-solver with strong technical skills and the ability to manage responsibilities across both field and virtual environments, contributing to operational excellence in Gauteng .

Key Responsibilities

• Perform on-site installations, repairs, and preventative maintenance of equipment.
• Conduct site surveys and assessments to plan and execute installation projects.
• Provide remote troubleshooting and support to clients experiencing operational issues.
• Maintain detailed logs of all service calls, repairs, and maintenance activities.
• Ensure adherence to safety standards and company protocols during all operations.
• Communicate effectively with clients and internal teams to ensure service satisfaction.

Requirements

• Proven experience in a field service , installation , or maintenance role.
• Strong understanding of technical systems and troubleshooting methodologies.
• Ability to work independently and manage time effectively across varied tasks.
• Good communication and interpersonal skills for client interactions.
• Willingness to travel to client sites within the Benoni area and surrounding regions.
• Basic proficiency with remote support tools and digital documentation is advantageous.

Benefits

• Competitive salary with potential for overtime pay.
• Company vehicle and fuel allowance for field operations.
• Comprehensive medical and retirement benefits.
• Opportunities for cross-training in various installation and maintenance disciplines.
• A dynamic work environment that blends field challenges with remote support capabilities.