Field Account Promoter

Digital Planet; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Digital Planet is seeking a Field Account Promoter to act as a Tech Guru and brand ambassador, delivering product training and supporting Vodacom staff in our retail channel stores. You will host in-store promotions, showcasing our products, services and benefits to customers.

We value team players with strong interpersonal and communication skills who can build long-term relationships with Vodacom staff and store managers while driving sales and customer satisfaction.

Qualifications

• Matric is required.
• 1–2 years proven experience in technical, retail or sales environments.
• Strong communication and customer-service skills.

Responsibilities

• Provide product training and support to Vodacom staff in retail channel stores.
• Host in-store promotions and showcase products, services and benefits.
• Act as brand ambassador for Digital Planet and build relationships with store staff and managers.
• Deliver excellent customer service and resolve queries with product knowledge.

Skills

Team player

Interpersonal skills

Communication

Customer service

Education

Matric

Job description

Our Mission:
Enriching every South African's life with access to technology.
What we do:
Through our incredible partnerships, we create new business opportunities for some of the world's leading technology brands.
How we make it happen:
From technology merchandising to warehousing, logistics, e-commerce and call centre services, we not only create new business channels for you, but we manage it from end to end.

Job Description

Your Mission:

Your mission as a field account promoter is to be a Tech Guru and brand ambassador for Digital Planet by providing product training and support to all Vodacom staff in our retail channel stores.

You will also be our customer service champion by hosting in-store promotions

showcasing our products, services, and benefits to potential customers.

Who you are:

Team player

Team orientated and good interpersonal skills

Respects everyone in the team and business equally

Values the team's success

Integrity and trust

Always telling the truth even when it's hard

Upholds the ethics of the business above all else

Understands their responsibility to the success of the business

Communication

Strong professionalism and communication skills (written and spoken).

Ability to provide clear instructions and direction to Vodacom staff on our products and promotions/Campaigns that we running

Building trust and long term relationships with Vodacom staff and store managers

Demonstrating knowledge on how our products work to customers and Vodacom staff

Going the extra mile and understanding the staff and customer needs

Friendly and enthusiastic

Solving technical issues

Ability to think on your feet and provide solutions to queries

Ability to prioritize tasks and manage time efficiently

A high degree of accuracy and attention to detail.

Cares

About the team.

About their work.

About the business.

About our clients.

Accountability

Self-motivated, ability to work on your own, with minimal supervision

Ability to work under pressure and meet tight deadlines.

Ability to identify mistakes and offer a solution

Non-Negotiables

Drivers license and own vehicle

Does this sound like you?

Then we’re looking forward to hearing from you.

Qualifications

Matric

1 to 2 Years of proven experience in either a technical, retail or sales environment