Fast-Food Store Manager: Lead Operations & Team Excellence

PTY; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Red Ember Recruitment (PTY) Ltd in Pretoria North is seeking a Fast Food Store Manager to oversee daily operations, ensure food quality, hygiene, and customer service, and drive cost-effective performance.

The role requires proven leadership in a high-volume fast-food environment, strong operational focus, and hands-on management to maintain stock accuracy, cash controls and staff development.

Qualifications

• Previous fast-food, restaurant or similar high-volume food-service management experience.
• Proven ability to lead, motivate and manage a team.
• Strong operational and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Strong attention to detail and ability to follow established procedures.
• Good understanding of stock, cash and general store controls.
• Reliable, flexible and hands-on approach to management.

Responsibilities

• Manage the daily operation of the store, including opening and closing procedures.
• Ensure food preparation, quality and service meet required operational standards.
• Manage and develop staff, including training, performance and adherence to procedures.
• Maintain high standards of hygiene, cleanliness, food safety and equipment maintenance.
• Manage stock levels, stock-taking, wastage and deliveries.
• Oversee daily cash-ups, banking and other basic financial controls.
• Ensure administrative and staff-related records are accurately maintained.
• Monitor customer service and resolve complaints appropriately.
• Ensure company procedures, operational standards and workplace rules are consistently followed.
• Maintain a professional relationship with customers, suppliers and staff.

Skills

Staff leadership

Operational management

Customer service

Food safety

Stock and cash controls

Communication

Job description

Red Ember Recruitment (PTY) Ltd in Pretoria North is seeking a Fast Food Store Manager to oversee daily operations, ensure food quality, hygiene, and customer service, and drive cost-effective performance.

The role requires proven leadership in a high-volume fast-food environment, strong operational focus, and hands-on management to maintain stock accuracy, cash controls and staff development.