Family Support Specialist

Placements24; Pretoria; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work arrangement

Professional development

Collaborative virtual team environment

Meaningful work focused on family well

Job summary

Placements24 is seeking a dedicated Family Support Specialist to empower families in the Centurion area. You will provide guidance, connect families with services, and support positive outcomes through empathetic, client-centered collaboration.

Ideal candidates hold a Bachelor's degree in psychology, social work, or related field, with at least 2 years of hands-on experience. Strong listening and communication skills, and ability to work remotely are valued as part of a flexible team.

Qualifications

• Bachelor's degree in Psychology, Social Work, Sociology, or related field.
• 2+ years of experience working directly with families in support/counseling roles.
• Strong knowledge of child development, family dynamics, and community resources in Gauteng.

Responsibilities

• Provide direct support and counseling to families experiencing challenges.
• Assess family strengths and needs, developing tailored support plans.
• Facilitate access to community resources, including education, healthcare, and financial assistance.
• Offer guidance on parenting skills, child development, and family communication strategies.
• Maintain confidential client records and track progress toward goals.
• Collaborate with other professionals and agencies to ensure comprehensive family support.

Skills

Empathy

Active listening

Problem-solving

Caseload management

Independent work

Virtual tools

Education

Bachelor's degree in Psychology, Social Work, Sociology, or related field

Tools

Video conferencing tools

Job description

About the Role

Our client is looking for a dedicated Family Support Specialist to provide crucial assistance to families in the Centurion area. This role focuses on empowering families by offering guidance, resources, and support systems to navigate life's challenges and enhance overall family functioning. You will work closely with families to understand their unique circumstances, connect them with appropriate services, and facilitate positive outcomes. This position is ideal for someone with a passion for strengthening families and a commitment to providing empathetic, client-centered support within a flexible work environment. You will play a key role in building stronger, more resilient families in the community.

Key Responsibilities

• Provide direct support and counseling to families experiencing a range of challenges.
• Assess family strengths and needs, developing tailored support plans.
• Facilitate access to community resources, including educational programs, healthcare services, and financial assistance.
• Offer guidance on parenting skills, child development, and effective communication strategies within the family unit.
• Maintain confidential client records and track progress towards established goals.
• Collaborate with other professionals and agencies to ensure comprehensive family support.

Requirements

• Bachelor's degree in Psychology, Social Work, Sociology, or a related field.
• At least 2 years of experience working directly with families in a support or counseling capacity.
• Strong knowledge of child development, family dynamics, and community resources in Gauteng.
• Excellent active listening, empathy, and problem-solving skills.
• Ability to work independently and manage a caseload effectively.
• Proficiency in using virtual communication tools for remote client interaction.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement offering significant flexibility.
• Opportunities for ongoing professional development and skill enhancement.
• Supportive and collaborative virtual team environment.
• Meaningful work focused on family empowerment and well-being.