Family Support Practitioner

Placements24; Mtubatuba Local Municipality; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Benefits for well-being and growth

Job summary

Placements24 seeks a compassionate Family Support Practitioner for the Richards Bay area in KwaZulu-Natal. You will support families facing challenges, strengthen family resilience, and promote child well-being through home visits, advocacy, and community connections.

The role emphasizes empathy, excellent communication, and collaboration with professionals to tailor family support plans and resources for sustainable impact.

Qualifications

• Must have relevant qualification in Social Work, Psychology, Community Development, or related discipline.
• Experience with families in a support or care role (2–3 years).
• Ability to assess family needs and coordinate services with community resources.

Responsibilities

• Conduct home visits and family assessments to identify needs and strengths.
• Provide practical support, guidance, and advocacy to families.
• Facilitate access to community resources, services, and support networks.
• Develop and implement tailored family support plans with families.
• Offer emotional support and crisis intervention when necessary.
• Work with families to improve parenting skills, communication, and conflict resolution.
• Collaborate with teachers, social workers, and healthcare providers.
• Maintain accurate and confidential client records and case notes.
• Organize and facilitate parent support groups and workshops.
• Promote positive child development and family functioning in Richards Bay.

Skills

Excellent communication

Active listening

Empathy

Rapport building

Crisis intervention

Caseload management

Education

Social Work degree

Psychology degree

Community Development degree

Tools

Record-keeping

Job description

About the Role

Our client, a dedicated organization in the Community & Social Care field, is seeking a compassionate and skilled Family Support Practitioner to join their team in Richards Bay, KwaZulu-Natal . This role is focused on providing comprehensive support to families experiencing various challenges, aiming to strengthen family relationships, improve well-being, and ensure a safe environment for children. The ideal candidate will possess strong interpersonal skills, empathy, and a practical understanding of family dynamics and community resources. This is a vital position contributing directly to the resilience and health of families in the Richards Bay area.

Key Responsibilities

• Conduct home visits and family assessments to identify needs and strengths.
• Provide practical support, guidance, and advocacy to families.
• Facilitate access to community resources, services, and support networks.
• Develop and implement tailored family support plans in collaboration with families.
• Offer emotional support and crisis intervention when necessary.
• Work with families to improve parenting skills, communication, and conflict resolution.
• Collaborate with other professionals, such as teachers, social workers, and healthcare providers.
• Maintain accurate and confidential client records and case notes.
• Organize and facilitate parent support groups and workshops.
• Promote positive child development and family functioning within the Richards Bay community.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related discipline.
• Minimum of 2-3 years of experience working directly with families in a support or care role.
• Demonstrated understanding of child development, family systems, and common family challenges.
• Excellent communication, active listening, and empathy skills.
• Ability to build rapport and trust with diverse individuals and families.
• Knowledge of local resources and referral pathways in KwaZulu-Natal .
• Strong organizational skills and attention to detail in record-keeping.
• Ability to work independently and manage a caseload effectively.
• A valid driver's license and reliable transport are essential for undertaking home visits and community outreach in and around Richards Bay .
• Commitment to upholding ethical standards and confidentiality.

Benefits

Our client offers a competitive salary, reflective of your experience and dedication, alongside benefits that support your well-being and professional growth. This role provides a deeply rewarding experience, working hands-on with families in the beautiful coastal city of Richards Bay . Join a committed team within the Community & Social Care sector and make a meaningful impact on family well-being in the region.