Branch Advisor FAIS – Client-Focused Financial Guidance

Fnbnamibia; Vryheid; On-site; ZAR 580,000 - 625,000; Full time

Job summary

FNB Points of Presence in Vryheid seeks a Branch Advisor to deliver compliant financial guidance in a high-volume branch. You will build long-term client relationships, educate customers on the correct Banking channels, and ensure accurate records while meeting sales and service targets within FAIS, FICA and TCF standards.

This full-time role offers growth opportunities and the chance to contribute to local banking needs in KwaZulu-Natal.

Qualifications

• 1–3 years of experience in customer-facing environments within financial services.
• Knowledge of FAIS, TCF and client-centric advisory principles.

Responsibilities

• Provide compliant, professional financial advice in a high-volume branch.
• Build and manage long-term client relationships for retention and growth.
• Educate customers on Banking channels and self-service options.
• Maintain accurate client records and meet turnaround targets.
• Achieve branch sales and service goals.

Skills

Client relationship management

Sales targets

Communication skills

Ethical advising

Education

NQF Level 5 Certificate in Banking/Business Admin/Customer Service

Job description

FNB Points of Presence in Vryheid seeks a Branch Advisor to deliver compliant financial guidance in a high-volume branch. You will build long-term client relationships, educate customers on the correct Banking channels, and ensure accurate records while meeting sales and service targets within FAIS, FICA and TCF standards.

This full-time role offers growth opportunities and the chance to contribute to local banking needs in KwaZulu-Natal.