Branch Advisor FAIS: Customer-Focused Banking Expert

FirstRand Limited; Vryheid; On-site; ZAR 180,000 - 240,000; Full time

Job summary

FirstRand Limited, through FNB Points of Presence, seeks a Branch Advisor in Vryheid to deliver compliant financial guidance in a busy branch. You will build lasting client relationships, align recommendations with FAIS and TCF standards, and support growth through excellent service.

Ideal candidates have 1–3 years in customer-facing roles, strong communication, and an ethical advisory approach. The position emphasizes client care, accuracy, and adherence to policy in a dynamic banking

Qualifications

• Minimum NQF Level 5 Certificate in Banking, Admin or related FAIS field.
• 1–3 years of experience in customer-facing environments.
• Strong FAIS, TCF and client-centric advisory knowledge.

Responsibilities

• Build and manage long-term client relationships.
• Provide compliant financial advice in a high-volume branch.
• Educate customers to the appropriate banking platform.
• Meet sales, service, and compliance targets.
• Maintain accurate client records and documentation.

Skills

Client-focused

Sales targets

Communication

FAIS knowledge

TCF understanding

Teamwork

Attention to detail

Education

NQF Level 5 Certificate

Job description

FirstRand Limited, through FNB Points of Presence, seeks a Branch Advisor in Vryheid to deliver compliant financial guidance in a busy branch. You will build lasting client relationships, align recommendations with FAIS and TCF standards, and support growth through excellent service.

Ideal candidates have 1–3 years in customer-facing roles, strong communication, and an ethical advisory approach. The position emphasizes client care, accuracy, and adherence to policy in a dynamic banking