FAIS Branch Advisor - Build Lasting Client Relationships

Fnbnamibia; Marquard; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic team

Brand ambassador

Job summary

FNB Branch Advisor in Marquard seeks a customer-centric professional to deliver compliant financial advice in a busy branch. You will manage client relationships, educate customers on the right banking channels, and align solutions with FAIS and TCF requirements.

The role emphasizes accurate records, ethics, and achievement of branch sales/service targets while staying informed on product knowledge and market trends.

Qualifications

• Minimum FAIS and TCF knowledge
• 1–3 years of customer-facing experience in financial services
• Grade 12 or higher; FAIS-compliant
• Strong communication and client-centric advisory approach

Responsibilities

• Build and manage long-term client relationships
• Provide compliant financial advice in a high-volume branch
• Educate clients on banking platforms and self-service channels
• Achieve individual and branch sales and service targets
• Maintain accurate client records and documentation

Skills

Client focus

Sales skills

Communication

Teamwork

Problem solving

Adaptability

Attention to detail

Compliance awareness

Education

Grade 12 / NQF4

NQF5 in Banking

Job description

FNB Branch Advisor in Marquard seeks a customer-centric professional to deliver compliant financial advice in a busy branch. You will manage client relationships, educate customers on the right banking channels, and align solutions with FAIS and TCF requirements.

The role emphasizes accurate records, ethics, and achievement of branch sales/service targets while staying informed on product knowledge and market trends.