Faculty Coordinator - Operations x2

Advtech; Gauteng; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Lifelong learning opportunities

Staff and family discounts

Performance bonus structure

Birthday vouchers

Annual leave allowance

Job summary

Emeris National Office seeks a Faculty Coordinator - Operations to support campus academic operations across Durban campuses. You will work with the Faculty Manager and campus staff to maintain documentation, align on annual plans and ensure quality student experiences.

You will coordinate with ACE, Deans and campus operations, handling Go Live material and roll-out of operational plans, while tracking progress and ensuring timely execution.

Qualifications

• Bachelor's degree in a related field.
• 3+ years of academic administration and operations experience in a tertiary institution.
• 2+ years in project management or related roles.

Responsibilities

• Coordinate academic operations in partnership with campus teams.
• Maintain documentation to support high-quality student experiences.
• Support roll-out of annual academic plans and materials for programs.
• Escalate faculty campus issues and ensure timely resolutions.
• Collaborate with ACE, Deans and Campus Operations to align on goals.
• Track and report on delivery of operational plans and governance.
• Provide onboarding and guidance to campus faculties on policies and procedures.

Skills

Academic Operations

Project Management

Stakeholder Management

Communication

Quality Assurance

Teamwork

Education

Bachelor's Degree (NQF Level 7)

Job description

Direct Reporting Line:

Faculty Manager

Emeris National Office has a vacancy for a Faculty Coordinator - Operations x2.The position will be based in Durban.

Duties and Responsibilities:

Campus Faculty Relationships

• Share and update campuses on all relevant policies, procedures, changes and plans of the Institution.
• Reviews with the Faculty Manager, the academic operational requirements of the relevant campuses annually and implements the roll out plan.
• First point of contact to provide support and guidance to the campus faculty to resolve operational issues that may arise.
• Maintains relationships with campus Academic and Operations teams and supports campus staff if and when required.

Academic Faculty Operations

• Provides detailed academic operational documentation to support the provision of a high-quality academic student experience.
• Alongside the Faculty Manager, support the operational elements of the academic school between ACE (Academic Centre of Excellence), Dean/Deputy Dean and campus teams and vice versa.
• Working closely with the FC - material to ensure that material is available for program starts, including Go Live of online material on to the LMS. Escalate to FM as required.
• Collaborates as part of the National office Academic Operations team to review all academic operational requirements and to establish an overall annual academic operational plan.
• Monitors and tracks progress on the roll out of the academic operational plans to establish its status to ensure that the plan is on track.
• Contributing to the collation of all tracking systems for use and delivery to campuses to ensure smooth campus operations. This includes,but is not limited to. the preparation of National/Programme assessment schedules, rules matrix, moderation and results release timelines, printing tracking requirements, factsheets, programme progression documents, and all faculty-specific projects.
• First point of escalation for faculty related campus queries including For Action Now reports.
• Monitors and tracks the external script moderation process from end to end to ensure policy and moderation timelines are adhered too.
• Alongside the Faculty Manager support the communication across the various platforms, contributing to Teaching and Learning, Faculty Board and clear guidance to the faculties across the campuses.

Collaboration with the Academic Centre of Excellence

• Works closely with the Deans, Faculty Manager, Heads of Campus Faculties and Campus Operations teams as well as ACE in providing a holistic/measured/well-rounded and considered approach to issues and challenges that exist.

Competencies / Skills required

• Stakeholder Management and Relationship Building
• Academic Operations Management
• Project Management and Planning
• Communication and Interpersonal Skills
• Problem Solving and Decision-Making
• Attention to Detail and Quality Assurance
• Collaboration and Teamwork

Minimum Qualification Requirement:

• Bachelors Degree (NQF Level 7)

Minimum Work Experience Requirement:

• 3 years – Academic Administration and Operations Management within a Tertiary Academic Institution
• 2 years – Project Management

Salary:

• Competitive salary commensurate with experience.

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.