Faculty Administrative Assistant (Higher Ed)

University of the Western Cape; Bellville; On-site; ZAR 180,000 - 240,000; Full time

Job summary

University of the Western Cape invites applications for an Administrative Assistant: Faculty (Internal). The role provides administrative support to the Faculty Office and manages the faculty helpdesk to ensure smooth operation across academic administration and student lifecycle.

Reporting to the Faculty Manager, the successful candidate will handle reception, enquiries, data collation, meeting logistics and HR/admin tasks while maintaining professional service to academics, students and staff.

Qualifications

• Minimum of 2 years’ administrative experience in Higher Education.
• Grade 12 or equivalent.
• Proficiency in Microsoft 365 and MS Office.

Responsibilities

• Provide administrative support to the Faculty Office to ensure alignment with central systems.
• Manage the Faculty Helpdesk and respond to enquiries from staff, students and lecturers.
• Receive visitors and front-desk duties, directing queries appropriately.
• Assist with registration queries and data collation on student information.
• Coordinate meeting administration and travel arrangements.
• Support marketing, branding and HR administration tasks.
• Handle general administrative duties and maintain records.

Skills

Administrative support

Reception duties

Enquiry management

Data accuracy

Education

Grade 12

Tools

Microsoft 365

Word

Excel

PowerPoint

Job description

University of the Western Cape invites applications for an Administrative Assistant: Faculty (Internal). The role provides administrative support to the Faculty Office and manages the faculty helpdesk to ensure smooth operation across academic administration and student lifecycle.

Reporting to the Faculty Manager, the successful candidate will handle reception, enquiries, data collation, meeting logistics and HR/admin tasks while maintaining professional service to academics, students and staff.