Facilities & Soft Services Lead

Tsebo Solutions Group; Johannesburg; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Tsebo Solutions Group is seeking an experienced Facilities and Soft Services Coordinator in Johannesburg. You will supervise the Moves & Churns team, support the Soft Services Manager, and ensure service quality across cleaning, hygiene, landscaping, and related facilities.

You will also manage supplier performance, stock control, procurement, and reporting. With 4–5 years in facilities management and a solid grasp of SLAs and SHEQ, you will contribute to continuous improvement while

Qualifications

• Grade 12 / Matric available as a baseline requirement.
• Studies towards a Facilities Management qualification are encouraged.
• Post‑Matric qualification in Hospitality, Facilities Management, or related field preferred.
• 4–5 years of Facilities Management experience, specifically Soft Services.

Responsibilities

• Supervise Moves & Churns team and ensure relocations and transfers are safe and efficient.
• Support Soft Services Manager to maintain high standards across cleaning, hygiene, landscaping, pantry, pest control, waste, reception and related services.
• Conduct site inspections and service quality audits.
• Monitor contractor performance, SLAs and KPIs.
• Provide operational support during peak periods, events and projects.
• Assist with supplier governance activities and performance reviews.
• Prepare agendas, attend meetings, record minutes and track actions.
• Produce reports, presentations and operational documentation; keep audit-ready records.
• Custodian of hygiene and beverage consumables; manage stock levels and replenishment.
• Support budget monitoring, purchase orders and procurement requests; prepare basic financial analyses.

Skills

Facilities management

SLA management

Supplier governance

Contract compliance

SHEQ compliance

Microsoft Office

Procurement processes

Stock control

Documentation & records

Report writing

Education

Grade 12 / Matric

Facilities Management qualification (studies towards)

Post-Matric qualification in Hospitality/Facilities Management/related field

Job description

Tsebo Solutions Group is seeking an experienced Facilities and Soft Services Coordinator in Johannesburg. You will supervise the Moves & Churns team, support the Soft Services Manager, and ensure service quality across cleaning, hygiene, landscaping, and related facilities.

You will also manage supplier performance, stock control, procurement, and reporting. With 4–5 years in facilities management and a solid grasp of SLAs and SHEQ, you will contribute to continuous improvement while