Facilities Coordinator & Vendor Relations Lead

Tsebo Solutions Group; Pretoria; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Tsebo Solutions Group is seeking a Facilities Coordinator to oversee contractor coordination, service delivery, and site safety across multiple systems. You will manage maintenance work, drive compliance, and liaise with stakeholders to ensure efficient operations.

The role emphasizes leadership of facilities teams, adherence to SLAs, and active involvement in audits and improvements within healthcare, corporate, or commercial properties.

Qualifications

• Minimum 3–5 years' experience within Facilities Management, Building Maintenance, Property Services, or a related environment.
• Experience coordinating contractors and multiple service providers.
• Experience supervising or coordinating operational support teams.
• Exposure to healthcare, laboratory, commercial property, or corporate facilities environments advantageous.

Responsibilities

• Coordinate and schedule approved service providers for HVAC, electrical, plumbing, building fabric, lift, generator, UPS, cold-chain, and water system maintenance.
• Act as the primary on-site liaison between contractors, stakeholders, and the Facilities Manager.
• Monitor contractor performance against SLAs, preventative maintenance schedules, and contractual obligations.
• Coordinate stakeholder approvals for facilities-related projects and maintenance activities.
• Ensure contractors comply with site access requirements, operational standards, and safety procedures.
• Escalate contractor non-performance, project delays, risks, and service interruptions to the Facilities Manager.
• Coordinate after-hours contractor support for emergency maintenance and critical incidents.
• Manage and coordinate reactive maintenance requests and preventative maintenance activities.
• Oversee maintenance work orders through the CAFM system.
• Coordinate statutory inspections and compliance maintenance requirements.
• Ensure maintenance requests are resolved within agreed service levels.
• Conduct follow-up inspections and verify satisfactory completion of maintenance work.
• Assist with office relocations, refurbishment projects, and small works initiatives.
• Obtain quotations and support risk assessments for facilities projects.
• Identify recurring maintenance issues and recommend sustainable solutions.
• Conduct routine inspections of facilities, infrastructure, and equipment.
• Identify maintenance defects, safety concerns, and operational risks.
• Monitor facility conditions and ensure issues are logged and addressed.
• Verify lockout/tagout procedures and permit-to-work controls are implemented where required.
• Conduct post-maintenance inspections to verify workmanship quality.
• Escalate significant infrastructure failures and risks to the Facilities Manager.
• Support audit and accreditation readiness through routine compliance inspections.
• Lead, coordinate, and support General Assistants (Facilities).
• Allocate work and monitor completion against operational requirements.
• Manage attendance, leave schedules, and workforce planning.
• Provide coaching, guidance, and ongoing performance feedback.
• Contribute to performance management and development discussions.
• Identify training and development opportunities.
• Support recruitment, onboarding, and employee engagement activities.
• Promote compliance with company policies and procedures.
• Foster teamwork, accountability, and a customer-focused service culture.

Skills

Facilities maintenance coordination

Vendor and contractor management

Asset register management

Facilities administration andReporting

Incident and risk management

Microsoft Office Suite

CAFM systems

Education

Grade 12 (Matric)

Tools

CAFM systems

MS Office

Job description

Tsebo Solutions Group is seeking a Facilities Coordinator to oversee contractor coordination, service delivery, and site safety across multiple systems. You will manage maintenance work, drive compliance, and liaise with stakeholders to ensure efficient operations.

The role emphasizes leadership of facilities teams, adherence to SLAs, and active involvement in audits and improvements within healthcare, corporate, or commercial properties.