F&B Supervisor

3R Consulting Ltd; Noordwes; Presencial; ZAR 352 000 - 430 000; Tempo integral

Resumo da oferta

3R Consulting Ltd in Manchester is seeking a quality-focused F&B Supervisor to support the hotel’s F&B operations, including C&B, with a strong emphasis on customer service.

You will lead on-floor, monitor departmental standards, train staff, deliver sales strategies for food & beverage, and ensure health and safety compliance while developing future leaders.

Qualificações

• 2+ years F&B managerial experience in a 3–4 star property of comparable size.
• Recruiting, motivating, leading, training and performance managing a range of staff across multiple departments.
• Strong focus on customer service, standards, and on-floor presence.

Responsabilidades

• Operate and oversee all F&B departments with an on-the-floor leadership style.
• Monitor and enforce departmental standards and service quality.
• Deliver consistent, exceptional customer service through training and monitoring.

Conhecimentos

On-floor leadership

Customer service excellence

Staff development

Health and safety

Sales strategy delivery

Problem solving

Descrição da oferta de emprego

Wanted a quality focused F&B Supervisorto join this fantastic hotel operation in Manchester. The role is to assist in managing the F&B operations including C&B for this Hotel with a focus on all things customer service.

As the F&B Supervisor will ensure that the long-term and short-term goals of the operations are met. You will need to direct and manage several departmental heads, ensuring all departments operate to the highest standard guaranteeing an awesome customer journey. The successful candidate would be able to demonstrate the following skill set:

• The ability to run all operational aspects of the business, leading by example by having an ‘on the floor’ approach to the workplace
• To be able to deliver consistency by constant monitoring of each departmental standards of performance manual
• To be able to deliver consistent, exceptional customer service standards through ‘on the floor’ presence, training and monitoring of standards
• To complete and implement sales strategies for food and beverage, conference, reception and housekeeping departments
• To be able to plan and implement development for all levels of staff, supervisors and management, thus securing a succession plan of ‘home grown’ talent in all departments
• To be able to react short term changes / increases and decreases in the business in terms of revenue and profit
• To plan, adhere to, to train and monitor all aspects of health and safety within all levels of the business, coaching and performance managing where required

The successful candidate would be able to show strong experience of:

• Food and Beverage managerial experience of at least 2 years in a 3 / 4-star property of comparable size
• Recruiting, motivating, leading, training and performance managing a range of staff, supervisors and management in multiple departments
• Inspiring all levels of staff and management
• Dedication, passion, drive and focus
• Having a pro-active and organised, structured nature

Salary £18,000