F&B Manager – Liverpool

3R Consulting Ltd; Noordwes; On-site; ZAR 425,000 - 575,000; Full time

Job summary

3R Consulting Ltd in Liverpool is seeking a quality focused F&B Manager to lead the hotel’s dining and conference operations. The role focuses on delivering outstanding customer service and managing F&B, C&B, and banqueting with a hands-on, on-the-floor leadership style.

You will direct several departmental heads, drive sales strategies, and ensure high standards across health and safety. Candidates should bring at least 3 years of F&B management experience in a similar property, a proactive

Qualifications

• 3+ years F&B managerial experience in a 3–4 star property of comparable size.
• Experience recruiting, motivating, training and managing staff across multiple departments.
• Ability to lead by example, inspire teams and drive customer service excellence.
• Proactive, organised, and able to adapt to revenue changes.

Responsibilities

• Lead F&B operations including conference & events and reception.
• Direct and manage department heads to ensure top standards and customer journey.
• Develop and implement sales strategies for food, beverage, events, and housekeeping.
• Plan and monitor health and safety across all levels of the business.
• Coach and performance manage staff to build talent.

Skills

On-floor leadership

Customer service

Sales strategy

Staff development

Health & safety

Revenue management

Job description

Wanted a quality focused F&B Manager to join this fantastic hotel operation in Liverpool. The role is to manage the F&B operations including C&B for this Hotel with a focus on all things customer service.

As the F&B Manager will ensure that the long-term and short-term goals of the operations are met. You will need to direct and manage several departmental heads, ensuring all departments operate to the highest standard guaranteeing an awesome customer journey.

The successful candidate would be able to demonstrate the following skill set:

• The ability to run all operational aspects of the business, leading by example by having an ‘on the floor’ approach to the workplace
• To be able to deliver consistency by constant monitoring of each departmental standards of performance manual
• To be able to deliver consistent, exceptional customer service standards through ‘on the floor’ presence, training and monitoring of standards
• To complete and implement sales strategies for food and beverage, conference, reception and housekeeping departments
• To be able to plan and implement development for all levels of staff, supervisors and management, thus securing a succession plan of ‘home grown’ talent in all departments
• To be able to react to short term changes / increases and decreases in the business in terms of revenue and profit
• To plan, adhere to, to train and monitor all aspects of health and safety within all levels of the business, coaching and performance managing where required

The successful candidate would be able to show strong experience of:

• Food and Beverage managerial experience of at least 3 years in a 3 / 4-star property of comparable size
• Recruiting, motivating, leading, training and performance managing a range of staff, supervisors and management in multiple departments
• Inspiring all levels of staff and management
• Dedication, passion, drive and focus
• Having a pro‑active and organised, structured nature

Salary £23,000 + Bonus