F&B Manager: Guest Experience & Profitability

HotelJobs; South Africa; On-site; ZAR 187,000 - 373,000; Full time

Job summary

Hotel; Lodge & Camp Group in Tanzania seeks an experienced Food & Beverage Manager to lead dining and beverage operations, ensuring service excellence and profitability. You will oversee restaurant, bar, and other F&B areas, drive team development, and monitor costs and guest experience.

The role requires strong leadership, extensive F&B knowledge, and a guest-focused approach. Flexibility for evenings, weekends, and holidays is essential.

Qualifications

• Relevant hospitality or food and beverage qualification preferred.
• Proven Food & Beverage Manager experience within a hotel, lodge or comparable establishment.
• Strong food, beverage and service knowledge.
• Experience managing teams, stock and departmental costs.
• Proficiency in restaurant POS systems and Microsoft Office.
• Excellent communication, leadership and organisational skills.
• A guest-focused approach and the ability to manage busy service periods.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Manage restaurant, bar and other assigned food and beverage operations.
• Coordinate with the kitchen to ensure smooth service and consistent quality.
• Monitor guest preferences, dietary requirements and special requests.
• Lead service teams, manage rosters and provide ongoing training.
• Oversee stock control, purchasing, beverage management and stocktakes.
• Monitor revenue, costs, wastage and departmental budgets.
• Maintain accurate menu and POS information.
• Coordinate functions, private dining and special events.
• Handle guest feedback and maintain hygiene and safety standards.

Skills

Team leadership

Guest service knowledge

Communication skills

Organisational skills

Budget management

Food & beverage knowledge

POS systems

Microsoft Office

Education

Hospitality or F&B qualification preferred

Tools

Restaurant POS systems

Microsoft Office

Job description

Hotel; Lodge & Camp Group in Tanzania seeks an experienced Food & Beverage Manager to lead dining and beverage operations, ensuring service excellence and profitability. You will oversee restaurant, bar, and other F&B areas, drive team development, and monitor costs and guest experience.

The role requires strong leadership, extensive F&B knowledge, and a guest-focused approach. Flexibility for evenings, weekends, and holidays is essential.