Regional Operations Manager - Tanzania

HotelJobs; South Africa; On-site; ZAR 991,000 - 1,486,000; Full time

Job summary

Hotel; Lodge & Camp Group in Tanzania seeks an experienced Regional Operations Manager to drive service excellence, profitability and leadership development across multiple properties. You will lead property managers, monitor budgets and quality, and coordinate with central teams to ensure consistency and high standards.

You will travel regularly between sites, implement improvement plans, oversee safety and sustainability policies, and foster a culture of continuous performance in a dynamic

Qualifications

• Senior operational leadership experience across multiple properties.
• Strong understanding of hotel, lodge and camp operations.
• Excellent financial management, planning and analytical skills.
• Willingness to travel regularly between properties.

Responsibilities

• Oversee daily operations across hotels, lodges and camps.
• Guide property managers toward service, financial and operational targets.
• Monitor budgets, revenue, costs and property performance.
• Conduct visits, reviews and quality inspections.
• Develop improvement plans and address identified concerns.
• Coordinate with sales, reservations, finance and HR teams.
• Support recruitment, management development and succession planning.
• Oversee guest feedback, service recovery and risk management.
• Ensure compliance with policies, safety and sustainability standards.

Skills

Senior leadership

Financial management

Communication

Problem solving

Travel

Education

Hospitality Management

Business Management

Job description

Hotel; Lodge & Camp Group in Tanzania is looking for an experienced Regional Operations Manager to oversee operational performance across multiple properties. The successful candidate will drive service excellence, profitability and leadership development; ensuring consistent standards throughout the region.

Duties:

• Oversee daily operations across assigned hotels, lodges and camps.
• Guide property managers in achieving service, financial and operational targets.
• Monitor budgets, revenue, operating costs and property performance.
• Conduct property visits, operational reviews and quality inspections.
• Develop improvement plans and follow through on identified concerns.
• Coordinate with sales, reservations, finance, maintenance and human resources teams.
• Support recruitment, management development and succession planning.
• Oversee guest feedback, service recovery and operational risk management.
• Ensure compliance with company policies, safety requirements and sustainability standards.

Requirements:

• Relevant qualification in Hospitality Management, Business Management or a related field preferred.
• Proven senior operational leadership experience across multiple hospitality properties.
• Strong understanding of hotel, lodge and camp operations.
• Excellent financial management, planning and analytical skills.
• Proven ability to lead property managers and multidisciplinary teams.
• Strong communication, decision-making and problem-solving abilities.
• Experience working in remote hospitality environments advantageous.
• Willingness to travel regularly between properties.