F&B Leader: Multi-Outlets, Training & Guest Experience

The Capital Hotels, Apartments & Resorts; Gqeberha; On-site; ZAR 480,000 - 600,000; Full time

Job summary

The Capital Hotels seeks an experienced F&B Manager to lead and coordinate all hotel food and beverage operations across outlets including restaurants, bars, banqueting and room service. You will drive exceptional guest service, optimize budgets, stock control and labour costs while ensuring compliance with health, safety, hygiene and liquor licensing regulations.

Reporting to the general manager, you will develop F&B teams, foster continuous improvement, and deliver high-quality service across

Qualifications

• Hotel management diploma or equivalent
• Minimum 5-8 years' Food and Beverage operations experience within a hotel or hospitality environment
• Previous management experience overseeing multiple outlets (restaurants, bars, banqueting, conferencing or room service)
• Knowledge of health, safety, hygiene, labour and liquor licensing legislation relevant to hospitality operations
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Huge emphasis on staff training and development
• Effective communication with staff and guests
• Honest and trustworthy with attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Responsibilities

• The F&B Manager leads and coordinates all hotel food and beverage operations across restaurants, bars, banqueting, conferencing and room service, ensuring exceptional guest experiences, operational efficiency and profitability.
• This includes managing budgets, stock control and labour costs, ensuring full compliance with health, safety, hygiene and liquor licensing regulations, and leading and developing F&B teams across all outlets to deliver consistent, high-quality service.

Skills

Leadership

Problem solving

Customer service

Communication

Education

Matric

Hotel management diploma or equivalent

Job description

The Capital Hotels seeks an experienced F&B Manager to lead and coordinate all hotel food and beverage operations across outlets including restaurants, bars, banqueting and room service. You will drive exceptional guest service, optimize budgets, stock control and labour costs while ensuring compliance with health, safety, hygiene and liquor licensing regulations.

Reporting to the general manager, you will develop F&B teams, foster continuous improvement, and deliver high-quality service across