External Customer Advisor

Jonsson Workwear; Durban; In loco; ZAR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Jonsson Workwear in Durban is seeking an External Customer Advisor to serve as the primary contact for our customers in the region. You will forge strong partnerships, understand client needs, and propose practical workwear solutions with professionalism and care.

Travel will be a regular part of the role as you visit clients, support our sales teams, and nurture long-term relationships. You bring excellent communication, a proactive mindset, and a keen eye for opportunities to grow our Durban

Competenze

• Excellent interpersonal skills and professional demeanor.
• Willingness to travel locally to meet clients.
• Ability to understand and translate customer needs into solutions.

Mansioni

• Forge strong customer partnerships and act as primary contact for Durban clients.
• Connect with individuals at all levels of the customer’s business.
• Proactively identify opportunities and propose suitable workwear solutions.
• Follow up, follow through and fulfil commitments to customers.

Conoscenze

Customer service

Relationship building

Communication

Descrizione del lavoro

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Durban region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Durban as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.