Exports Operations Manager - Global Cargo & Warehousing

Access World; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Access World, Durban-based global warehousing and logistics provider, seeks an experienced Operations Manager to lead daily warehouse activities, drive safe and efficient handling of commodities, and ensure service levels across inbound and outbound logistics.

You will oversee Team Leaders, manage inventory, plan resources, and partner with clients to meet SLAs, while upholding Health and Safety standards and compliance.

Qualifications

• Diploma in Logistics, Supply Chain Management, Business Administration or related field (NQF Level 6).
• Bachelor's Degree in Logistics, Supply Chain Management or Business Administration (NQF Level 7).
• Minimum 5 years' experience in operations management within logistics, freight or supply chain environments.
• At least 3 years' experience supervising teams within warehouse or distribution environments.
• Experience handling commodities such as metals, bulk materials or general cargo.
• Experience in inventory management, stock control and warehouse management systems.
• Valid driver's license.

Responsibilities

• Oversee daily operations including receiving, storage and dispatch to ensure efficient and accurate service delivery.
• Coordinate Team Leaders and operational teams to align activities with business and client requirements.
• Manage inventory processes to ensure accurate stock levels and record integrity.
• Monitor stock movements, investigate discrepancies and implement corrective actions.
• Plan and schedule operational activities to optimise resources, workflow and productivity.
• Collaborate with supply chain stakeholders to meet client requirements and service level agreements (SLAs).
• Drive adherence to health and safety standards to maintain a safe working environment.
• Ensure compliance with operational procedures, company policies and regulatory requirements.
• Track and analyse operational performance metrics to identify gaps and improvement opportunities.
• Drive productivity and cost-efficiency initiatives to improve overall operational performance.
• Lead, coach and develop Team Leaders to deliver consistent, high-quality performance.
• Build a culture of accountability, teamwork and operational excellence.

Education

Diploma in Logistics, Supply Chain Management, Business Administration or related field (NQF Level 6)

Bachelor's Degree in Logistics, Supply Chain Management or Business Administration (NQF Level 7)

Job description

Access World, Durban-based global warehousing and logistics provider, seeks an experienced Operations Manager to lead daily warehouse activities, drive safe and efficient handling of commodities, and ensure service levels across inbound and outbound logistics.

You will oversee Team Leaders, manage inventory, plan resources, and partner with clients to meet SLAs, while upholding Health and Safety standards and compliance.