Export Operations Lead

Savino Del Bene GmbH; Cape Town; On-site; ZAR 350,000 - 650,000; Full time

Job summary

Savino Del Bene GmbH in Cape Town is seeking an experienced Export Operations Specialist to manage end-to-end export processes. You will liaise with shipping lines, customs, clients and internal teams, ensuring regulatory compliance and timely, accurate documentation.

Key responsibilities include arranging cargo collection, booking with carriers, on-time clearances, and maintaining complete electronic files.

Qualifications

• Matric with Mathematics pass is essential.
• Diploma/Degree in Logistics Management or in Transport and Supply Chain Management and/or relevant tertiary equivalent qualification.
• Must have a minimum of 5 years of experience in exports.

Responsibilities

• Arrange the collection of cargo from wineries to the consolidation warehouse and airport/port.
• Secure booking with airline/shipping line; check if inspection or fumigation is required.
• Achieve 100% on-time clearance for total shipments handled within deadlines.
• Maintain 100% on-time collection and delivery service level; avoid detention costs.
• Ensure all shipping documents are dispatched within the required time frame.
• Respond to client queries within 48 hours with practical solutions.
• Ensure each file is closed on L-Shipping and Shipshape after invoicing with all supporting documents.
• Support invoicing accuracy by correctly charging and timing charges after departure.
• Aim to meet monthly and quarterly targets; verify charges and costing for invoicing.
• Close files within 450 minutes to maintain throughput.
• Strive for zero customer complaints by meeting customer needs consistently.

Skills

Computer Skills

Math Analysis

Trend Analysis

Negotiation

Time Management

Customer Engagement

Query Resolutions

Interpersonal Skills

Communication Skills

Strategic Thinking

Problem Solving

Attention to Detail

Education

Diploma/Degree in Logistics Management or Transport & Supply Chain Management

Job description

Savino Del Bene GmbH in Cape Town is seeking an experienced Export Operations Specialist to manage end-to-end export processes. You will liaise with shipping lines, customs, clients and internal teams, ensuring regulatory compliance and timely, accurate documentation.

Key responsibilities include arranging cargo collection, booking with carriers, on-time clearances, and maintaining complete electronic files.