Expedited Freight Dispatcher

Placements24; George; On-site; ZAR 320,000 - 460,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Overtime pay

Job summary

Placements24 is seeking an Expedited Freight Dispatcher in George to manage time-sensitive shipments from our operational hub. You will monitor freight in real-time, coordinate with drivers, and rapidly resolve issues to meet tight delivery schedules.

The role requires 3+ years in freight dispatching, familiarity with expedited services, and proficiency with dispatch software and GPS tracking. Strong communication with drivers and clients is essential for reliability and speed.

Qualifications

• 3+ years of experience in freight dispatching or logistics coordination.
• Experience with expedited freight and time-critical delivery operations.
• Proficiency with dispatch software and GPS tracking systems.
• Strong communication and interpersonal skills to manage drivers and clients.
• Ability to multitask, prioritize, and make quick decisions under pressure.

Responsibilities

• Manage and coordinate the dispatch of expedited freight, ensuring timely pickups and deliveries.
• Monitor driver locations and communicate effectively to manage schedules and route adjustments.
• Act as the primary point of contact for drivers, providing support and resolving issues on the road.
• Utilize dispatch software to track shipments, manage loads, and maintain accurate records.
• Respond quickly to unforeseen circumstances, such as traffic delays or vehicle breakdowns, implementing contingency plans.
• Collaborate with the sales and customer service teams to ensure client satisfaction regarding delivery times.

Skills

Freight dispatching

GPS tracking

Communication

Multitasking

Decision making

Time management

Regulatory knowledge

Tools

Dispatch software

GPS tracking systems

Job description

About the Role

Our client is seeking a highly organized and proactive Expedited Freight Dispatcher to manage time-sensitive shipments from their operational hub in George . This critical role involves real-time monitoring of freight movement, effective communication with drivers, and rapid problem-solving to meet stringent delivery schedules. You will be instrumental in maintaining the company's reputation for reliability and speed in the Western Cape, contributing to the seamless operation of a vital logistics network. This position requires individuals who can remain calm and decisive under pressure in a fast-paced dispatch environment.

Key Responsibilities

• Manage and coordinate the dispatch of expedited freight, ensuring timely pickups and deliveries.
• Monitor driver locations and communicate effectively to manage schedules and route adjustments .
• Act as the primary point of contact for drivers, providing support and resolving issues on the road.
• Utilize dispatch software to track shipments, manage loads, and maintain accurate records.
• Respond quickly to unforeseen circumstances, such as traffic delays or vehicle breakdowns, implementing contingency plans.
• Collaborate with the sales and customer service teams to ensure client satisfaction regarding delivery times.

Requirements

• Minimum of 3 years of experience in freight dispatching or logistics coordination .
• Familiarity with expedited freight services and time-critical delivery operations.
• Proficiency in using dispatch management software and GPS tracking systems.
• Strong communication and interpersonal skills to effectively manage drivers and clients.
• Ability to multitask, prioritize, and make quick decisions in a dynamic environment.
• Knowledge of transportation regulations and safety protocols is essential.

Benefits

• Competitive annual salary.
• On-site work environment in the scenic area of George .
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for overtime pay and performance bonuses.
• A supportive and dynamic team focused on operational efficiency.