Executive-Voice-Customer Service

EXL Talent Acquisition Team; Cape Town; Presencial; ZAR 240 000 - 360 000; Tempo integral

Resumo da oferta

EXL Talent Acquisition Team in Cape Town is seeking a detail-oriented administrator to support providers with benefit plans, claims, and related topics.

You will communicate for additional information, perform accurate data entry, and verify eligibility and benefits, ensuring compliant written communications and maintaining effective dialogue.

Join a healthcare benefits team focused on clarity, accuracy, and professional service in a dynamic environment.

Responsabilidades

• Answers questions to providers about benefit plans, claims and related topics.
• Communicate clearly to obtain additional information as needed by providers.
• Perform accurate data entry.
• Perform eligibility and benefit verification.
• Create compliant, clear written communications and demonstrate strong listening and verbal communication.

Descrição da oferta de emprego

• Answers questions to providers related to Benefit Plans, Claims and related topics
• To communicate effectively for additional information as needed by providers
• Perform accurate data entry
• Perform eligibility and benefit verification
• Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication