Executive Head of Commercial Growth & Contact Centre

Mvia; Cape Town; On-site; ZAR 2,200,000 - 3,000,000; Full time

Job summary

Motor Plan Direct is seeking an exceptional commercial executive to join our group Leadership Team as Executive Head, a strategic role focused on driving revenue growth, profitability, and market leadership in a high-volume outbound contact centre environment.

The successful candidate will blend strategic foresight with disciplined execution, lead a high-performing commercial organisation, and partner across sales, marketing and operations to deliver measurable business outcomes and exceptional

Responsibilities

• Shape and execute the commercial strategy to accelerate revenue growth and profitability.
• Lead and inspire a high-performing commercial organisation with accountability and excellence.
• Drive sales performance across channels by delivering ambitious growth targets.
• Identify and capitalise on strategic growth opportunities through partnerships and market expansion.
• Partner across sales, marketing and operations to accelerate demand generation and commercial success.
• Champion customer excellence by delivering exceptional experiences that boost loyalty and lifetime value.
• Optimise commercial performance through financial oversight, budgeting and forecasting.
• Harness data and market intelligence to inform strategic decisions and maintain competitive advantage.
• Lead business transformation with digital innovation and continuous improvement.

Job description

Motor Plan Direct is seeking an exceptional commercial executive to join our group Leadership Team as Executive Head, a strategic role focused on driving revenue growth, profitability, and market leadership in a high-volume outbound contact centre environment.

The successful candidate will blend strategic foresight with disciplined execution, lead a high-performing commercial organisation, and partner across sales, marketing and operations to deliver measurable business outcomes and exceptional