Executive Assistant

MCI; Cape Town; On-site; ZAR 738,310 - 1,230,516; Full time

Job summary

MCI in Cape Town seeks an experienced Executive Assistant to support the Chief of Staff and senior stakeholders. You will manage complex calendars, coordinate travel, handle confidential information, and provide comprehensive administrative support across projects and events.

The role requires excellent English, strong knowledge of office systems, and the ability to prioritise, multi-task and communicate clearly across time zones aligned with US business hours.

Qualifications

• Proven experience as an Executive Assistant or Personal Assistant.
• Excellent command of English.
• Knowledge of office management systems and procedures.
• Excellent time management skills and the ability to prioritize work.

Responsibilities

• Manage a complicated and busy schedule.
• Plan, coordinate logistics and operations work.
• Provide comprehensive administrative support.
• Coordinate individual and group travel.
• Handle confidential and sensitive information with appropriate judgement and discretion.
• Provide administrative support across data entry, project tasks, events, filing, mail handling and correspondence.
• Organize meetings and summits from start to finish.
• Screen phone calls, correspondence and document preparation; bill payment and record keeping.
• Create and maintain personal action items, to-do lists and proactive follow-ups with status updates.
• Be comfortable with Chief of Staff level duties and/or Project Management

Skills

English proficiency

Office management systems

MS Excel

MS PowerPoint

Time management

Attention to detail

Written and verbal communication

Organizational skills

Multitasking

Education

Grade 12 / NSC

Diploma or certification in a relevant field

Tools

MS Excel

MS PowerPoint

Job description

Key Responsibilities

• Managing a complicated and busy schedule
• Performing planning, logistics and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgement and discretion
• Providing administrative support in a variety of capacities including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling and processing of letters/correspondence
• Organize meetings, summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, record keeping
• Create and maintain personal action items, to-do list, and follow up and follow through pro-actively maintaining and providing status updates
• Be comfortable with Chief of Staff level duties and/or Project Management

Qualifications

• Grade 12 / National Senior Certificate (NSC)
• Diploma or certification in a relevant field required.
• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone. Flexibility to work any day between Monday and Sunday.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.