Executive Assistant / Project Management VA (Part-Time)

Assist World; South Africa; On-site; ZAR 127,981 - 146,264; Full time

Benefits offered by this job

$50 birthday bonus

$200 testimonial bonus

$500 monthly raffle

Job summary

Assist World is looking for a highly organized Virtual Assistant to support a creative business owner across a lapel pin and design agency in South Africa. This 100% remote role entails managing workflows, inbox and calendar management, and customer communication. Ideal candidates have experience with project management tools like Monday.com, strong admin skills, and excellent written English. The position offers a salary of $700 to $800 a month along with various bonuses.

Qualifications

• Experience with project management tools, preferably Monday.com.
• Strong admin and organizational skills.
• Excellent written English for client-facing interactions.
• Customer service experience is essential.
• Ability to work independently and proactively.
• Comfortable using Google Workspace including Sheets, Gmail, and Calendar.

Responsibilities

• Manage workflows in Monday.com and update projects based on emails.
• Monitor inbox and manage calendar scheduling and confirmations.
• Respond to customer queries through Shopify inbox/chat.
• Assist with expense tracking using Google Sheets and light bookkeeping.
• Help implement systems and improve workflows across both businesses.

Skills

Project management tools

Admin and organizational skills

Excellent written English

Customer service

Proactive work

Google Workspace

Tools

Monday.com

Google Sheets

Shopify

Job description

Overview:

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support a growing creative business owner across two ventures:

• A premium lapel pin & accessories business
• A small design agency

This role is ideal for someone who thrives in structured environments, enjoys bringing order to creative chaos, and can independently manage systems, communication, and admin operations.

Key Responsibilities

Project Management (CORE)

• Manage and maintain workflows in monday.com
• Create and update projects based on incoming emails (e.g., purchase orders)
• Assign and track action items
• Tag and communicate updates to the founder
• Ensure all tasks are organized, updated, and completed
• Provide weekly project updates/reporting

Inbox & Calendar Management

• Monitor inbox and respond on behalf of the founder
• Be CC’d into emails and proactively respond when needed
• Manage calendar scheduling and confirmations
• Ensure nothing slips through the cracks

Customer & Client Communication

• Respond to website/customer queries via Shopify inbox/chat
• Follow up with clients (especially wholesale orders needing nudges)
• Maintain strong, professional communication tone

Admin & Operations Support

• Assist with expense tracking using Google Sheets
• Log and categorize expenses monthly
• Help prepare financial data for accountant (light bookkeeping only)
• Maintain organized systems across both businesses

General Support

• Assist across both businesses as needed (pin business + design agency)
• Help implement systems and improve workflows
• Support scaling efforts through better organization

Requirements

Must-Have:

• Experience with project management tools (Monday.com preferred)
• Strong admin + organizational skills
• Excellent written English (client-facing role)
• Customer service experience
• Ability to work independently and proactively
• Comfortable working with Google Workspace (Sheets, Gmail, Calendar)

Nice-to-Have:

• Light bookkeeping / expense tracking experience
• Ecommerce experience (Shopify)
• Experience supporting founders or small businesses

$700 - $800 a month

Why Join Assist World?

100% REMOTE

$50 birthdaybonus

$200 testimonialbonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM