Events Services Coordinator

Newfields; Wes-Kaap; On-site; ZAR 444,000 - 511,000; Full time

Job summary

Newfields in Indianapolis, IN seeks an Event Services Coordinator to manage client relationships, coordinate event logistics, and support the Events team across multiple projects.

You will cultivate leads, prepare itineraries, coordinate contracts, and assist with invoicing and resource planning, ensuring exceptional attendee experiences.

Qualifications

• 2 years of customer service experience.
• Wedding experience preferred
• 2 years of event planning experience.

Responsibilities

• Cultivate assigned leads through the sales and planning process with a strong emphasis on client experience.
• Assist with internal leads, including events from the president’s office.
• Coproduce institutional events as assigned.
• Plan events during peak periods.
• Generate and manage invoicing for event-related incidents.
• Provide information for finance inquiries and maintain records in Tripleseat.
• Communicate with event contacts and coordinate resources for successful events.
• Represent Newfields in client meetings and with external vendors.
• Oversee day-of event planning and execution for your portfolio.
• Create event itineraries for internal and external communication.
• Identify and pursue additional revenue opportunities for secured accounts.
• Assist with high-volume event leads and the sales process.
• Generate and execute event contracts within your portfolio.
• Collaborate with the team to introduce hosting concepts to generate sales.
• Support, plan, and execute signature events as dictated by the president’s office.

Skills

Self-starter

Organizational skills

Communication skills

Computer skills

Attention to detail

Job description

Newfields
4000 Michigan Rd
Indianapolis, IN 46208, USA

Description

Job Title: Event Services Coordinator

Department: Events

Reports To: Events Manager

FLSA Status: Non-exempt, hourly $21.00 per hour

Daily Tasks and Event Operations Coordinator

Event Services Client Management

• Cultivating assigned leads through the sales process, planning process, and execution strong emphasis client experience
• Assist with internal leads, to include assigned events from the president’s office
• Coproduce institutional events as assigned
• Plan events as assigned during peak periods

Finance

• Generate and manage invoicing for event-related incidents.
• Provide necessary information for finance-related inquiries.
• Maintain proper financial recording on assigned events within Tripleseat

Event Coordination

• Communicate effectively with event contacts and act as a liaison to secure required resources to ensure a successful event
• Represent Newfields during client-facing meetings and with external vendors.
• Oversee the day-of event planning and execution from your portfolio or as assigned
• Create event itineraries for internal and external communication.
• Identify and pursue additional revenue opportunities for secured accounts.
• Assist with high-volume event leads and the sales process.
• Generate and execute event contracts that live within your portfolio
• In collaboration with the events team, introduce hosting concepts to generate sales, and incentives designed around group, festival, and or event-based concepts.
• Support, plan, and or execute signature events as dictated by the president’s office. This includes but not limited to seasonal institutional events in collaboration with the president’s office and or advancement and marketing.

To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Required Skills

• Ability to be a self-start and creatively problem-solve under pressure.
• Excellent organizational and communication skills.
• Good computer skills and keen attention to detail are required.

Education and/or Experience

• 2 years of customer service experience.
• Wedding experience preferred
• 2 years of event planning experience.

Behaviors

Thought Provoking

Capable of making others think deeply on a subject

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Entrepreneurial Spirit

Inspired to perform well by an ability to drive new ventures within the business

Experience

2 years:

Wedding and customer service experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.